EV 2-Wheeler Technician-Odisha

Job Description: Automobile Technician (EV / Scooter)Job SummaryWe have an excellent opportunity for male candidates to join as Automobile Technicians with a leading Indian multinational ride-sharing organization . The role involves customer handling, EV scooter diagnostics, repairs, system updates, and strict adherence to safety and operational processes.

Client OverviewOur client is a reputed Indian multinational ride-sharing company with diversified business verticals and a strong presence in the electric mobility ecosystem.

Role

Automobile Technician (EV Scooter)

• Roles & Responsibilities1. Customer HandlingReceive customers politely and greet them with professionalism
• Verify service requests and capture Voice of Customer (VOC) in the system
• Handle customer interactions both telephonically and face-to-face
• Provide timely updates to customers regarding repair status
• 2. DiagnosisAnalyze and diagnose EV scooters to identify required repairs
• Update diagnosis reports in WMS (Getafix)
• Perform repairs as per customer concerns and conduct final inspections
• 3. System HandlingTrack customer complaints in Zendesk and update live status
• Operate Workshop Management System (Getafix) with 100% adherence
• Update operational status and ETA in both CRM and WMS
• Check scooter health using Telematics Command Centre for deep diagnosis
• 4. Technical RepairsPossess complete technical knowledge of EV scooters
• Repair or replace all scooter components as required
• Stay updated on technical training modules, EV bulletins, and product updates
• 5. Process & OperationsEnsure strict process adherence at the Experience Centre
• Maintain clearly marked service bays for vehicles/scooters
• Handle invoicing and payment collections
• Ensure bays are clean, safe, and fit for service operations
• Skills RequiredSound technical knowledge of EV / scooter systems
• Ability to use CRM, WMS, and diagnostic tools
• Process-oriented and safety-focused mindset
• Experience RequirementMinimum Experience: 1 year as an EV 2-Wheeler Technician
• Hands-on experience in electric scooter diagnosis, servicing, and repairs
• CompensationSalary: ₹16,000 – ₹25,000 Net Take-Home per month
• Salary will be offered based on relevant experience and interview performance
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• Minimum Qualification12th Pass / Diploma / ITI / Graduation / Post Graduation
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• RequirementsExperience RequirementMinimum Experience: 1 year as an EV 2-Wheeler Technician
• Hands-on experience in electric scooter diagnosis, servicing, and repairs
• CompensationSalary: ₹16,000 – ₹25,000 Net Take-Home per month
• Salary will be offered based on relevant experience and interview performance
• ​
• Minimum Qualification12th Pass / Diploma / ITI / Graduation / Post Graduation

• BenefitsCompensationSalary: ₹16,000 – ₹25,000 Net Take-Home per month
• Salary will be offered based on relevant experience and interview performance