Store Manager

Job Title: Store Manager

Industry: Dry Cleaning & Laundry

Location: 3B2, Mohali

Job Timings

• 10:30 AM to 8:30 PM

Working Days & Leaves

• 4 Leaves per month
• No weekly off on Saturdays & Sundays

Salary

• ₹15,000 – ₹16,000 per month (In-hand)
• Salary will be based on experience, skills, and interview performance
• No deductions

Job Responsibilities

• End-to-end store operations management
• Handling walk-in customers with a humble and professional approach
• Calling leads and existing customers for follow-ups and order updates
• Managing billing, orders, and receipts using POS software
• Maintaining daily sales, delivery, and customer records
• Ensuring high customer satisfaction and service quality
• Resolving customer issues politely and professionally

Experience & Qualification

• Minimum 1–3 years of relevant experience in:
• Retail store operations, OR
• Dry cleaning / laundry services, OR
• Customer service / front-desk roles
• Hands-on experience with POS or billing systems required
• Basic computer knowledge mandatory

Skills & Personality Traits

• Very humble, polite, and customer-focused
• Strong PR and client-handling skills
• Good communication skills (Hindi / English preferred)
• Responsible, organized, and punctual

Growth Opportunities

• Salary increment based on performance and customer feedback
• Scope to grow into Senior Store Manager or Multi-Store Supervisor
• Incentives linked to customer retention and repeat business
• Exposure to operational and customer service leadership