Accommodation
Rohaan Inns Private LimitedFixed
₹16,000 - ₹19,000
Average Incentives*
₹5,000
Earning Potential
₹24,000
Fixed
₹16,000 - ₹19,000
Average Incentives
₹5,000
Earning Potential
₹24,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
4 applicants
Benefits include: Flexible Working Hours
Job Description
The Front Office Executive is responsible for providing a warm welcome to guests, ensuring smooth check-in and check-out procedures, handling reservations, addressing guest queries, maintaining accurate records, and delivering excellent customer service to enhance the overall guest experience.
Communication
- Answer incoming calls within three rings.
- Coordinate with Housekeeping, Maintenance, and Security for guest requirements.
- Escalate major guest issues to the Hotel Manager immediately.
Documentation
- Verify guest ID proof as per government regulations.
- Complete C-Form/FRRO documentation for foreign guests (if applicable).
- Maintain guest registration records.
- Prepare daily occupancy and arrival/departure reports.
Guest Feedback
- Request guest feedback during checkout.
- Encourage guests to post Google and OTA reviews.
- Record complaints and ensure timely resolution.
Skills Required
- Excellent communication skills.
- Customer service orientation.
- Basic computer knowledge.
- PMS knowledge (preferred).
- MS Excel and MS Word.
- Good telephone etiquette.
- Problem-solving ability.
- Time management.
- Professional grooming and appearance.
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesCustomer Care Executive
TeleperformanceWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishCustomer Service Executive
Muthoot Fincorp LimitedWork from OfficeFull TimeMin. 6 monthsNo English Required
Equipment Coordinator
DV StudiosWork from OfficeFull TimeAny experienceBasic English
Customer Support Team Leader
Vee Yss Lifestyles Robotics Private LimitedWork from OfficeFull TimeMin. 3 yearsGood (Intermediate / Advanced) English
Customer Care Executive
V3 automatives pvt ltd.Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Receptionist / Front Office Executive
Ynot Plastics & PackagingWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 16,000 INR and can go up to 24,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 8 Aug 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!