Muthoot Fincorp Limited

SENIOR MANAGER-COLLECTION-TAMILNADU

Muthoot Fincorp Limited
Chennai
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years

Job Description

SENIOR MANAGER-COLLECTION-TAMILNADU

  • Lead regional collection operations across Tamil Nadu to achieve monthly and annual overdue recovery targets across all buckets.
  • Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow?up discipline.
  • Oversee calling operations, ensuring daily call targets (customer/guarantor/combined) are met in line with KRA benchmarks.
  • Monitor portfolio health, track DPD movement, reduce roll-forward rates, and control NPA formation through timely interventions.
  • Ensure accurate KYC, income document checks, and field verification, maintaining high compliance and authenticity standards.
  • Handle escalated cases, negotiate settlements, and ensure customer-focused yet effective recovery resolutions.
  • Manage and supervise collection teams & agencies, ensuring ethical practices, performance monitoring, and adherence to SOPs.
  • Coordinate legal and repossession activities, including notices, arbitration, repossessions, storage, and auction processes.
  • Conduct regular field audits and branch visits to evaluate operational gaps, verify documentation, and strengthen process compliance.
  • Prepare and review MIS reports, providing leadership with insights on regional performance, risk areas, and improvement strategies.

Job role

Work location
Work locationCHENNAI-ARUMBAKKAM
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryDebt Collections / Recovery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years

About company

Name
NameMuthoot Fincorp Limited
Job posted by Muthoot Fincorp Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 5 to 20 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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