Admin Cum Telecaller

Job Overview

We are seeking a dedicated and organized Admin cum Telecaller with a minimum of 1 year of experience to support hospital administrative operations and patient communication. The candidate will be responsible for handling calls, scheduling appointments, maintaining records, and ensuring a smooth patient experience.

Key Responsibilities

• Handle inbound and outbound calls related to appointments, inquiries, and follow-ups.
• Schedule, reschedule, and confirm appointments.
• Conduct follow-up calls with patients regarding appointments, treatments, and feedback.
• Maintain accurate records of calls and patient interactions.
• Manage patient registration and maintain patient records.
• Maintain hospital files, reports, and administrative records.
• Coordinate with doctors, nursing staff for smooth operations.
• Handle correspondence, emails, and general office administration tasks.
• Monitor and maintain office supplies and administrative inventory.
• Ensure confidentiality of patient and hospital information.

Required Skills & Qualifications

• Any Bachelor's Degree.
• Minimum 1 year of experience in Administration, Telecalling, Front Office, or Hospital Coordination.
• Good communication skills
• Strong patient-handling and customer service skills.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Ability to multitask and manage administrative responsibilities efficiently.
• Professional telephone etiquette and interpersonal skills.

Experience: 1 - 3 years

Location: Coimbatore

Interested candidates can share your resume to info@sriaadhava.in / 7845122082 / 8148062082