Senior Control-M Support Engineer

Sr Support Engineer 1 - Control-M Admin, Batch Monitoring, Job Scheduling, Shell/PowerShell Scripting, Control-M EM/Server

Scope:

We are seeking a skilled Control-M Engineer to design, implement, and maintain enterprise batch scheduling and workload automation solutions. The role involves managing end-to-end batch processing, troubleshooting job failures, optimizing schedules, and ensuring business-critical processes run efficiently and reliably. You will work closely with application, infrastructure, and support teams to deliver highly available, secure, and scalable workload automation services.

What you’ll do:

• Install, configure, upgrade, and patch Control-M (Server, Agent, and EM components).

• Manage Control-M environments across development, testing, and production.

• Design, develop, and maintain batch schedules and job flows.

• Onboard new applications and workloads into Control-M.

• Ensure schedules meet SLAs and optimize execution time.

• Proactively monitor batch job performance and address failures.

• Troubleshoot job and environment issues, performing root cause analysis.

• Provide timely incident response and resolution to minimize downtime.

• Implement API-based integrations with third-party tools and cloud environments (AWS, Azure, GCP).

• Leverage Control-M Automation API and job templates for consistent deployment.

• Maintain operational documentation, runbooks, and procedures.

• Ensure adherence to change management, security, and compliance standards.

• Partner with application owners, DBAs, and platform teams for seamless batch execution.

• Support disaster recovery and business continuity planning for Control-M infrastructure.

What we are looking for:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).

• 5 to 9 years of hands-on experience administering BMC Control-M in large enterprise environments.

• Strong knowledge of Control-M architecture (EM, Server, Agent, Plugins).

• Job scheduling, calendars, and dependencies .

• Control-M Workload Automation and Automation API .

• Proficiency in shell scripting, Python, or PowerShell for automation.

• Familiarity with Windows, Linux/Unix operating systems.

• Understanding of ITIL processes (Incident, Problem, Change Management).

• Strong troubleshooting, analytical, and communication skills.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience Level

Senior Level