Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage with users to understand their concerns, analyze system performance, and implement solutions that enhance the overall functionality of the applications in use. Your role will be pivotal in maintaining the integrity and reliability of the software systems that support the organization s objectives.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Collaborate with cross-functional teams to ensure seamless integration of software solutions.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in PeopleSoft Finance FSCM Applicatioin. Have good understanding of key financial modules including but not limited to General Ledager, Accounts Payable, Accounts Receivable, Billing, Purchasing, eProcurement and Asset Management.
- Strong analytical and problem-solving skills.
- Experience with application troubleshooting and support.
- Familiarity with Application Designer, Application Engine, Approval Workflow Engine, Integration Broker, PeopleCode, SQR, BIL Publisher, SQL,
- Ability to communicate technical information effectively to non-technical stakeholders.

Additional Information:
- The candidate should have minimum 3 years of experience in PeopleSoft PeopleTools.
- This position is based at our Gurugram office.
- A 15 years full time education is required.