Front Desk Executive / Guest Relationship Executive

Front Desk Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Guest Relationship Executive/ Front Desk Executive

Location: Gurugram

About the Role: Seeking a dynamic Guest Relationship Manager to deliver exceptional front desk services and create memorable experiences for our guests. This role serves as the first point of contact, ensuring professional and welcoming interactions that reflect our commitment to excellence.

Key Responsibilities:

• Manage front desk operations and guest interactions with professionalism and warmth

• Handle guest inquiries, requests, and concerns efficiently

• Coordinate with internal teams to ensure seamless service delivery

• Maintain accurate records and documentation

• Uphold company standards for guest satisfaction and service quality

Requirements:

• Graduate or undergraduate degree in Hospitality Management

• 2-3 years of proven experience in front desk/guest relations role

• Excellent communication and interpersonal skills

• Professional demeanor with strong customer service orientation

• Ability to handle multiple tasks in a fast-paced environment

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.