Senior Associate - Learning Management System Administrator

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Senior Associate, Learning Admin!
As an Analyst in the Learning Administration team, you will be responsible for supporting the day-to-day execution and maintenance of employee learning programs. You will provide backend support for learning system data, course administration, and LMS reporting. The role requires attention to detail, operational accuracy, and strong stakeholder communication, especially with global HR and L&D teams.
Responsibilities
1.    Learning Administration:
o    Manage end-to-end administrative tasks within Learning Management System (LMS), including course creation, enrollment, session setup, and instructor coordination.
o    Maintain and update training calendars and participant lists.
o    Coordinate nominations, reminders, feedback surveys, and certifications for assigned learning programs (e.g., compliance training, onboarding, retail leadership modules).
o    Generate reports 
2.    Data Management & Reporting:
o    Generate and maintain accurate reports from LMS including participation logs, training status, and completion reports.
o    Maintain audit trails and change logs for all major updates in LMS platforms.
3.    Communication Managements:
o    Provide timely responses to employee queries regarding system access, training assignments, or performance reviews.
o    Document and escalate recurring issues or enhancement requests to system support or global process owners.
Qualifications we seek in you!
Minimum Qualifications
•    Bachelor’s degree.
•    Good years of experience in learning management and coordination roles.
•    Strong written and verbal communication skills.

Preferred Qualifications/ Skills
•    Certification on a LMS platform
•    Knowledge of eLearning tools and technologies.
•    Strong organizational and multitasking skills.
•    Excellent communication and problem-solving abilities.
•    Attention to detail and a customer-centric approach.

Why join Genpact? 
•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.