Education Counsellor

Job Title: Executive/Counselor

●          Role: Full Time

●          Type:  Work from Office/Home

●          Experience: 1-2 years

Required Qualification / Skills:

●          UG/Graduate / PG

●          Should have excellent written and oral communication skills in Malayalam & Tamil is a must with English/Hindi

●          Should be able to handle all kinds of students

●          Confident & energetic candidates with a positive approach on conversions

●          Able to work on targets and drive sales passionately ●        Confident, soft spoken and pleasing personality

●          Problem solving ability and highly positive attitude

●          Good listener especially when it comes to student interactions

Essential Duties and Responsibilities:

●          Responsible to handle inbound & outbound calls as per the leads provided

●          Ensure all inquiries are well counselled and educated about Amrita University

●          Provide all information about the Institute positively and with the right passion so the inquiring leads are confident about the programme

●          Handling admission enquiries at the institute (Interact with prospective clients, students, working professionals; explain admission procedures, curriculum, fees structures etc. Ensure all admission documentation is completed effectively).

●          Respond to general inquiries and provide information to students, professional in regards to the curriculum

●          Prepare MIS in respect to the calls made and feedback on the same

●          Follow up with students as per the deadline date for enrolment

●          Guide the student with proper fees structure and admission procedures

●          Handle the CRM software

●          Maintain full confidentiality of the student and client data and information in line with the GDPR regulations and data protection laws

●          Ensure full knowledge about all courses in order to provide the information to students