Delivery Operations Team Lead - Pre-Payroll Process

Delivery Operations Team Lead

Skill required: Payroll - Payroll Process Design
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Global Process Owner – Pre-Payroll Transition is accountable for the end-to-end design, transition, stabilization, and governance of global pre-payroll processes across all regions. The role ensures standardized, compliant, and scalable pre-payroll operations during transitions from client/vendor/legacy models into the Global Business Services (GBS) operating model, Own the global pre-payroll process taxonomy, scope definition, and operating model across regions (NA,) Define global standards, policies, controls, and guardrails for pre-payroll inputs impacting payroll processing accuracy and compliance. Act as the single point of accountability for pre-payroll process decisions during transition and steady state Lead end-to-end pre-payroll transition activities including discovery, knowledge transfer, shadow/support, controlled go-live, and hypercare. Define and approve stage-gate entry/exit criteria, Go / No-Go recommendations, and transition risk mitigations. Partner with client retained teams, vendors (e.g., payroll providers), and GBS delivery to ensure zero payroll disruption during transition
What are we looking for? Own and approve global DTPs, SOPs, process flows, RACI, SLAs, and escalation matrices for pre-payroll. Ensure documentation is audit-ready, version-controlled, and aligned to global governance standards. Drive simplification, standardization, and elimination of regional process deviations where feasible. •Define and lead transition governance cadence (weekly governance calls, RAID management, executive updates). Identify pre-payroll risks (cut-off breaches, data quality, upstream dependencies) and implement preventive and detective controls. Ensure strict compliance with client data policies and regulatory requirements Deep understanding of pre-payroll controls and payroll dependencies Strong transition governance, risk management, and stakeholder leadership Ability to operate at strategic and execution levels simultaneously Excellent documentation, communication, and executive presentation skills
Roles and Responsibilities: •Global Pre-Payroll Process Framework & Scope Transition Plan, KT Plan, and Go-Live Readiness Sign-off Standardized DTPs, SOPs, Process Flows, and RACI Risk & Control Framework (RAID, escalation model) Transition Governance Decks & Executive Updates