Food and Beverage Operations Executive

Food & Beverage Executive

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Food & Beverage Executive

Position Overview

We are seeking a dynamic and results-driven Food & Beverage Executive to oversee and optimize F&B operations within our facility. This role is responsible for managing dining services, coordinating with vendors, ensuring quality standards, and delivering exceptional customer experiences while maintaining operational efficiency and cost-effectiveness.

Key Responsibilities

Operations Management

• Oversee daily operations of cafeterias, dining areas, coffee shops, and catering services within the facility
• Ensure smooth service delivery during meal periods, events, and special functions
• Monitor food preparation, presentation, and service quality to maintain high standards
• Manage inventory levels, stock rotation, and ordering to prevent waste and ensure availability
• Implement and maintain standard operating procedures for all F&B outlets

Vendor & Contract Management

• Coordinate with third-party F&B vendors and service providers to ensure contract compliance
• Negotiate pricing, service levels, and quality standards with suppliers and vendors
• Conduct regular performance reviews and vendor assessments
• Manage vendor relationships and resolve service-related issues promptly
• Oversee contract renewals and participate in vendor selection processes

Quality Assurance & Compliance

• Ensure compliance with food safety regulations, health codes, and HACCP standards
• Conduct regular inspections of food preparation areas, storage facilities, and service areas
• Monitor hygiene and sanitation practices across all F&B operations
• Maintain required licenses, permits, and certifications for F&B operations
• Implement corrective actions for any quality or compliance deficiencies

Customer Service & Experience

• Develop and implement strategies to enhance customer satisfaction and dining experience
• Handle customer feedback, complaints, and special requests professionally and efficiently
• Conduct regular surveys to assess customer satisfaction and identify improvement opportunities
• Create innovative menu concepts and promotional programs to meet diverse preferences
• Organize special events, themed meals, and catering services for meetings and functions

Financial Management

• Develop and manage F&B operational budgets and track expenditures
• Optimize pricing strategies while maintaining value for customers

Staff Supervision & Training

• Supervise F&B staff including cooks, servers, and support personnel (if directly employed)
• Coordinate training programs on food handling, customer service, and safety protocols
• Conduct performance evaluations and provide constructive feedback
• Ensure adequate staffing levels during peak hours and special events
• Foster a positive and professional work environment

Menu Planning & Development

• Collaborate with chefs and vendors to develop diverse, nutritious, and appealing menus
• Ensure menu offerings accommodate dietary restrictions, preferences, and cultural diversity
• Introduce seasonal items and rotate menu options to maintain variety
• Balance menu mix to optimize customer satisfaction and operational efficiency
• Monitor food trends and incorporate innovative concepts where appropriate

Health, Safety & Sustainability

• Implement food safety management systems and maintain documentation
• Ensure proper waste management and recycling practices
• Support sustainability initiatives including local sourcing and waste reduction
• Conduct safety training and emergency response drills for F&B areas
• Maintain accurate records of temperature logs, cleaning schedules, and inspections

Required Qualifications

Education

• Bachelor's degree in Hotel Management, Food Science, Business Administration, or related field
• Diploma in Food & Beverage Service Management (preferred)

Experience

• Minimum 5-7 years of experience in F&B operations, hospitality, or facility management
• Proven track record managing executive dining facilities
• Experience with vendor management

Skills & Knowledge

• Strong understanding of food safety regulations (HACCP, FDA, local health codes)
• Knowledge of menu planning, cost control, and inventory management
• Proficiency in MS Office Suite (Excel, Word, PowerPoint)
• Familiarity with POS systems and inventory management software
• Excellent financial acumen and budget management skills
• Strong analytical and problem-solving capabilities

Certifications (Preferred)

• Food Safety Manager Certification
• First Aid/CPR Certification

Core Competencies

• Exceptional customer service orientation
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational capabilities
• Ability to multitask and work under pressure
• Flexibility to adapt to changing priorities
• Negotiation and conflict resolution skills
• Cultural awareness and sensitivity to diverse dietary needs

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Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.