Assistant General Manager - Solution Manager for Government and SME

AGM - Solution Manager Govt and SME

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

 

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

 

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

 

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

 

VIL is an equal opportunity employer committed to diversifying its workforce.

Role profile

Role title: Solution Managers

Function: Business Solutions

Band: G (Applicable for GE, Govt, LA segments)

Department: VIBS

Reports to: Circle Solution Heads

Location:  New Delhi

Role Purpose : Vodafone Idea business services (VIBS) is one of the largest telecom service provider in India with > 200 K+ enterprise. Our business solutions engages with the market across enterprises, government and Public sectors to support multiple innovative propositions across Connectivity & Collaboration, Mobile Analytics, IOT, Security, and Cloud domain. The role of a Solution consultants is to become the trusted technical advisor to enterprise customers and design fit for purpose solutions to achieve the sales objectives. Individual is also expected to demonstrate consultative approach to increase new product penetration and technology adoption in the defined market segment.

Key accountabilities and decision ownership [max 5]:

 

• Customer engagement – high face time with customers to understand their technical requirements and provide relevant solutions to enhance VIBS win ratio.
• Large deal focus: Demonstrate consultative approach to develop deeper understanding of customer Telecom & IT strategy and propose solution leveraging on VIBS products & partner led propositions.
• New Product Penetration: Be the early ambassadors and champions for new products to develop POC, use cases, increase market adoption and achieve scale.
• First time Right design – Ensure adherence to VIBS solution governance process for all complex/transformational opportunities to maintain the right balance between incremental revenue and Operating cost.
• RFP/Tender technical support – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission and differentiate us against competition.

Core competencies, knowledge and experience [max 5]:

• 8 to 12 years of experience in Telecom Technology domain
• Hands on Technology and implementation exposure to Transmission technologies like DWDM, SDH, Ethernet, IP/MPLS, SIP, Collaboration, IOT, security etc. Good understanding of Data Centre, Cloud, IT integration and managed services.
• Good understanding of the Enterprise Customer requirements and unique skills to build solutions by making use of the core technologies
• Good techno-commercial and market experience
• Customer interaction and CXO level engagement.
• Ability to learn new things faster and articulate with good presentation and documentation skills

Must have technical / professional qualifications:

• Engineering Graduate /Post Graduate
• Technology certifications from leading OEM’s like Cisco/Juniper/Nokia/Oracle/Azure/Amazon etc.
• Experience in working under Six Sigma, ITIL, ETOM, TL9000 etc. process frameworks.

Budget owned: Na

Key performance indicators [max 3]:

• Focus on Large/transformational deals across multiple technology towers to ensure incremental revenue achievement as per the defined targets.
• 100% Solutions to be implementable and revenue recognition to begin as per the agreed design.
• Develop Solution heat map to increase penetration in the assigned set of top accounts and build & execute strategy as per the agreement.

Direct reports: Na.

Dotted reports: Na

 

 

 

Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Experience Level

Mid Level