Customer Relationship Manager
Owl PrintsFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
2 applicants
Job Description
We're hiring someone to be the voice for our clients across Instagram, WhatsApp, and calls. If you're warm, articulate, and love fashion — read on.
About us: K²P & Co. runs CRM for homegrown fashion labels. We handle the customer side end-to-end so designers can focus on what they do best. We work with labels such as YAM, ILK, Tokree, Seeaash & some other uber cool brands of the same likes.
The role You'll be the first point of contact for customers across multiple labels — answering queries, tracking follow-ups, and making every interaction feel personal and on-brand.
Day-to-day
→ Reply to customer DMs on Instagram, WhatsApp, and the occasional call
→ Log orders in our CRM platforms/sheets
→ Coordinate with design, sales, and dispatch teams on orders, sizing, and special requests
→ Flag recurring feedback to founders
→ Build relationships with VIP and repeat clients.
What we're looking for
→ Fluent, polished English — written and spoken (non-negotiable)
→ Warm, patient, and unflappable under pressure
→ Organized — can juggle multiple chats without dropping the ball
→ Interest in or eye for fashion
→ 1–2 years in customer service, retail, hospitality, or D2C (preferred, not required)
Nice to have
→ Experience with Shopify
→ Prior work with fashion or lifestyle brands
Details 📍 Delhi (in-office) 💼 Full-time
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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