Customer Support Executive

Job Title: Customer Support Executive

Job Location: Chittaranjan Park, New Delhi

Salary: ₹20,000 – ₹25,000 (Fixed)

Experience: Minimum 2 Years

Age Limit: 22 – 30 Years

Employment Type: Full-Time (Day Shift)

Job Description :

We are hiring a Customer Support Executive who will act as the first point of contact for customers. The role involves handling customer queries, resolving issues efficiently, and ensuring a smooth customer experience.

Key Responsibilities:

• Handle inbound customer queries via calls, emails, and chat
• Provide accurate information about products/services
• Resolve customer complaints in a timely and professional manner
• Maintain proper records of customer interactions and transactions
• Perform data entry and documentation work with high accuracy
• Coordinate with internal teams for issue resolution
• Ensure high levels of customer satisfaction and service quality

Requirements:

• Minimum 2 years of experience in Customer Support / Back Office role
• Good communication skills in Hindi and English
• Basic to intermediate knowledge of MS Office (Word, Excel)
• Good typing speed and accuracy
• Strong problem-solving and interpersonal skills
• Ability to handle multiple tasks efficiently

Perks & Benefits:

• Annual Bonus
• PF & ESI Benefits
• Stable full-time opportunity

Additional Information:

• Work from Office (Chittaranjan Park, New Delhi)
• Immediate joiners preferred
• Only female candidates will be considered