Kotak Mahindra Bank

Inbound Officer

Kotak Mahindra Bank
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience

Job Description

811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

 

811 Digital – Inbound Officer

 

 

Department

Retail Liabilities | Digital Banking

Location

Noida

Number of Positions

Multiple

Position Grade

M1

 

Job Description

 

  • Assisting in resolving customer queries.
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Providing information to customers.
  • Monitoring sales performance.
  • Closing sales deals.
  • Keeping a record of calls and relevant details.
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Make sales or recommendations for products or services that may better suit customer needs
  • Adhere to all company policies and procedures

 

 

 

 Requirements


  • Graduate with decent English communication.
  • Candidate should have a pleasing personality and should be presentable.
  • Should be dedicated and display integrity.
  • Willingness to learn with an attitude of continuous improvement.
  • Willing to work in rotating shifts

 

 

Experience Level

Entry Level

Job role

Work location
Work locationNoida, Uttar Pradesh, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience

About company

Name
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank

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