Service Coordinator

job description

Key Responsibilities:

Manage overall field operations

Handle more than 10 member field technicians teams - Hence coordination skills is mandatory

Plan and oversee teams engaged security system installations (CCTV, alarms, fire systems, etc.) across assigned locations

Coordinate with others Coordinators to ensure on-time execution.

Monitor AMC teams and complaint closure activities through the respective coordinators.

Develop Good relations with Government/ Bank officials (security officers, managers) for new orders, billing, approvals, and payments.

Ensure 100% documentation and compliance with internal project milestones and customer SLAs.

Attend internal review meetings and prepare MIS reports on project health, timelines, and challenges.

Required Skills & Qualifications:

Graduate in Engineering / Electronics / ITI / any technical field (preferred).

5+ years of experience in operations, project coordination, or service management in the security systems domain.

Strong coordination and people management skills.

Proficiency in MS Office, especially Excel and reporting tools.

Familiarity with installation/service lifecycle of CCTV, burglar alarms, and fire alarm systems.

Excellent verbal and written communication skills

Role: Strategic Management - Other

Industry Type: Hardware & Networking

Department: Strategic & Top Management

Employment Type: Full Time, Permanent

Role Category: Strategic Management

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Installation CoordinatorService Delivery

Technical OperationsProject ExecutionOperations ManagerCCTV InstallationBank LiaisonField Service Coordinationbranch managerAMC ManagementSecurity Systems