Telesales Executive

Job Summary

We are seeking a highly motivated and energetic Telesales Executive to drive business growth through outbound calling and cold calling activities. The candidate will be responsible for identifying potential customers, generating leads, pitching products/services, scheduling meetings, and converting prospects into customers. The ideal candidate should possess excellent communication, persuasion, and relationship-building skills.

Key Responsibilities

• Conduct high-volume outbound and cold calls to prospective customers.
• Generate qualified leads and identify new business opportunities.
• Introduce and explain company products/services to potential clients.
• Understand customer requirements and offer suitable solutions.
• Schedule appointments, demos, or meetings for the sales team.
• Follow up with prospects to nurture and convert leads.
• Maintain accurate records of calls, conversations, and outcomes in CRM software.
• Achieve daily, weekly, and monthly calling and sales targets.
• Handle objections professionally and effectively.
• Build and maintain a strong sales pipeline.
• Collaborate with internal teams to ensure smooth customer onboarding.

Required Qualifications

• Graduate or equivalent qualification.
• 1–3 years of experience in telesales, telemarketing, cold calling, or lead generation (freshers with strong communication skills may also apply).
• Excellent verbal communication skills in English and Hindi.
• Strong negotiation and convincing abilities.
• Comfortable making 80–150+ calls per day.
• Basic knowledge of CRM tools and Microsoft Office.
• Goal-oriented with a proven ability to meet targets.

Key Skills

• Outbound Calling
• Cold Calling
• Lead Generation
• Sales Pitching
• Customer Relationship Management (CRM)
• Negotiation & Persuasion
• Follow-up Management
• Communication Skills
• Objection Handling
• Time Management