Customer Relations Executive

Job Summary:The Customer Relationship Executive (CRE) – SBI Card Sales is responsible for acquiring new customers,

promoting SBI credit card products, and building strong customer relationships.

The role involves direct sales, lead generation, customer interaction,

and achieving monthly sales targets.

• Key Responsibilities:Promote and sell SBI credit card products to prospective customers.
• Identify and approach potential customers through field sales, events, corporate visits, and referrals.
• Explain credit card features, benefits, fees, and reward programs clearly to customers.
• Meet or exceed assigned monthly sales targets.
• Generate leads through cold calling, references, and marketing activities.
• Maintain accurate records of customer interactions and applications.
• Ensure proper documentation and compliance with company policies.
• Follow up with customers for application completion and approval status.
• Build and maintain long-term customer relationships to encourage repeat business and referrals.
• Eligibility Criteria:Minimum qualification: 12th Pass / Graduate (preferred).
• Freshers and experienced candidates in sales are welcome.
• Prior experience in banking, financial services, or credit card sales is an advantage.
• Good communication and interpersonal skills.
• Target-oriented and self-motivated.
• Required Skills:Strong persuasive and negotiation skills.
• Customer-focused approach.
• Basic knowledge of banking/credit card products.
• Ability to work in a fast-paced environment.
• Basic computer and smartphone handling skills.
• Salary & Benefits:Fixed salary + Attractive incentives.
• Performance-based bonuses.
• Training and career growth opportunities.
• PF & ESI (as per company policy).