Customer Care Executive
Hippo Cloud Academy Private LimitedFixed
₹10,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹10,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
17 applicants
Job Description
Customer Service Executive (Hindi Voice Process)
Job Description: Customer Service Executive (Hindi Voice Process)
Company: Hipp ocloud Technologies
Location: Visakhapatnam
Experience: 0-1 year
Qualification: Any Graduate
Job Overview:
As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Identify and escalate priority issues to the appropriate department or supervisor.
Provide feedback and suggestions for process improvements to enhance customer experience.
Requirements:
Fluency in Hindi and English languages is essential.
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Visakhapatnam to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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