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Savedi Road

Narayan Doho

Position: Collection Officer (Customer Retention officer (CRO)

Age:18-32 years (Male & Female both can apply)
Qualification: 10th & 12 & Above  

Documents Required
Educational Certificates, Aadhar Card, PAN Card, Driving License
Other Requirements: Bike/Scooty

Salary
₹11250/ to ₹15,375,/- + Incentive + Fuel Reimbursement+ ESIC
Other Benefits:Life Insurance, Health Insurance for self and family.
Job Location 
Ahmednagar, Shirdi,Rahuri,Shrirampur, Kopergaon,Sangamner,Yeola,Pathardi,Shevgaon, Nandgaon, Sinnar, Lasalgaon,Nashik, Vaijapur,Palghar ,Alibag,Pen,Palghar,Shahpur,Baglan, Kalwan. Dhule, Nandurbar,Shirpur,Shahada,Nandgaon, Jalgaon, Chalisgaon,Pachora,Muktainagar,Bhadgaon
Contact Details:

Bhagyashree Borse (HR): bhagyashree.borse@bfil.co.in
Mob No:9154865447( Whats App only)
Ajay Sanap(HR)=9284581035


Collection Officer

Mumbai Agra Road

Anandvalli

Position: Collection Officer (Customer Retention officer (CRO)

Age:18-32 years (Male & Female both can apply)

Qualification: 10th & 12 & Above 

Documents Required
Educational Certificates, Aadhar Card, PAN Card, Driving License
Other Requirements: Bike/Scooty

Salary
₹11250/ to ₹15,375,/- + Incentive + Fuel Reimbursement+ ESIC
Other Benefits:Life Insurance, Health Insurance for self and family.

Job Location 
Ahmednagar, Shirdi,Rahuri,Shrirampur, Kopergaon,Sangamner,Yeola,Pathardi,Shevgaon, Nandgaon, Sinnar, Lasalgaon,Nashik, Vaijapur,Palghar ,Alibag,Pen,Palghar,Shahpur,Baglan, Kalwan. Dhule, Nandurbar,Shirpur,Shahada,Nandgaon, Jalgaon, Chalisgaon,Pachora,Muktainagar,Bhadgaon


Contact Details:

Bhagyashree Borse (HR): bhagyashree.borse@bfil.co.in
Mob No:9154865447( Whats App only)
Ajay Sanap(HR)=9284581035


Collection Executive / Officer

Degaon

Railway lines

Collection Officer (Customer Retention officer (CRO)

Age:18-28 years (Male & Female both can apply)
Qualification: 10th & 12 & Above  

Documents Required
Educational Certificates, Aadhar Card, PAN Card, Driving License
Other Requirements: Bike/Scooty

Salary
₹11250/ to ₹15,375/- + Incentive + Fuel Reimbursement+ ESIC
Other Benefits:Life Insurance, Health Insurance for self and family.
Job Location 
Mapusa,Ponda,Karad,Kolhapur,Kudoli,Ajara,North Solapur,North Solapur - B,North Solapur D,Umargah,Osmanabad,Murum,Akluj,Barshi,South Solapur - B,Karmala-B,Kurduvadi-B,Sangola-B,Mohol,Akkalkot,Malshiras,Mohol-B,Sangli,Jat,Islampur,Sangli - B,Kavathe Mahnakal,Ichalkaranji,Jaisingpur,Jejuri,Shirur-B,Baramati,Satara - A,Phaltan
 
Contact Details:

Prerna (HR-AM): prerna.lawrence@bfil.co.in 
Mob No: HR Shrikant-9247504101 & HR Ayush -9425945701


Shivala Par

Sonepur

The Customer Relationship Officer – (CRO) will be responsible only for OD (Overdue) collection activities, ensuring timely recovery of dues while maintaining healthy customer relationships and adherence to BFIL collection policies.
 
Key Responsibilities:
 
Conduct field visits for overdue loan collection
 
Follow up with customers for pending EMIs / installments
 
Counsel customers to regularize overdue accounts
 
Collect repayments and ensure proper receipt generation
 
Update daily collection status and submit reports to branch
 
Maintain discipline and ethical collection practices
 
Escalate chronic/default cases to seniors as per process
 
Ensure compliance with BFIL guidelines and audit norms


Customer Retention Officer - CRO

Kataharimahurasar

Gaighat Buzurg

Collect weekly loan installments from group borrowers in the assigned area (villages/semi-urban).
Visit centers/groups as per fixed route plan and meeting schedule and ensure 100% attendance and collection as per demand sheet.
Deposit the collected amount the same day at branch and ensure no cash is held after office hours; complete MERC/MIS/mobile app entry accurately.
Follow up regularly on overdue and default cases, understand reasons for non-payment, and negotiate feasible repayment plans within company policy.
Trace absconding or non-contactable customers using local contacts and data and escalate chronic default accounts to seniors for further action.
Maintain proper documentation and records of all collections, overdues, field visits, and customer commitments and submit weekly reports to the branch manager.
Educate borrowers about EMI schedule, late payment charges, group discipline, and the impact of non-payment on credit history and future loans.
Ensure that all recovery activities follow MFI code of conduct, RBI/NBFC guidelines, and company policies; avoid any coercive or illegal practices.
Build and maintain good relationships with customers, centers, and community leaders to support smooth collections and repeat business.
Coordinate with credit, sales, and legal teams for disbursement issues, restructuring/settlement cases, or legal notices when required.



Sonegaon

Ghat Road

Niralachowk

Prayagraj

Deoghat

Collect daily/weekly/monthly loan installments from individual and group borrowers in the assigned area (villages/semi-urban).
Visit centers/groups as per fixed route plan and meeting schedule and ensure 100% attendance and collection as per demand sheet.
Deposit the collected amount the same day at branch/bank and ensure no cash is held after office hours; complete MERC/MIS/mobile app entry accurately.
Follow up regularly on overdue and default cases, understand reasons for non-payment, and negotiate feasible repayment plans within company policy.
Trace absconding or non-contactable customers using local contacts and data and escalate chronic default accounts to seniors for further action.
Maintain proper documentation and records of all collections, overdues, field visits, and customer commitments and submit daily/weekly reports to the branch manager.
Educate borrowers about EMI schedule, late payment charges, group discipline, and the impact of non-payment on credit history and future loans.
Ensure that all recovery activities follow MFI code of conduct, RBI/NBFC guidelines, and company policies; avoid any coercive or illegal practices.
Build and maintain good relationships with customers, centers, and community leaders to support smooth collections and repeat business.
Coordinate with credit, sales, and legal teams for disbursement issues, restructuring/settlement cases, or legal notices when required.



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Bharat Financial Inclusion Limited Jobs - 7 Verified Vacancies

Collection Officer

Collection Executive / Officer

Collection Executive / Officer

Customer Retention Officer - CRO

Collection Executive / Officer

Customer Retention Officer - CRO

Collection Executive / Officer