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College Square

Job Description Job Title: Customer Support Executive – International Voice Process
Location: Pune / Bangalore (Interviews in Kolkata)
Company: Top Indian MNC – IT & Customer Support
Employment Type: Full-Time
Education: Graduate
Experience: 0 – 10 Years
Salary: Freshers: ₹5.00 LPA (CTC), Experienced: Up to ₹5.75 LPA (CTC)




Key Responsibilities: Handle inbound/outbound international customer calls
Resolve queries and deliver excellent customer service
Maintain service quality and documentation standards
Work in a fast-paced support environment







Requirements Freshers with excellent English speaking skills
Experienced professionals (1+ year in international voice support)
Must be currently in Kolkata or West Bengal region
Willingness to relocate is required



Benefits Relocation support provided
Paid professional training
Growth in a global MNC environment
Interview Process: First Round: Communication screening in Kolkata
Final Round: Face-to-face interview in Kolkata office




2Coms Consulting Pvt Ltd.

International BPO Executive

Subramanya Nagar

Narayanapura Cross

Identify and qualify potential business opportunities through cold calling and targeted prospecting.
Engage with decision-makers and understand their business needs to pitch relevant solutions.
Schedule appointments or product demonstrations for the sales team.
Meet and exceed daily/weekly/monthly targets for lead generation and conversions.
Strong communication and persuasion skills with a neutral/accented English-speaking ability.
Proven ability to generate leads, handle objections, and build relationships.

Non Voice
Customer Support
Email Support



Expertcallers Solutions

International Voice & Non Voice Agent

Chikka Veerana Palya

🌍 Job Opening: International Voice Process (Bangalore)
📍 Location: Bangalore
📞 Contact Recruiter: Swathi – 9901777673
🕒 Experience: Freshers & Experienced Candidates Welcome
💼 Employment Type: Full-Time
About the Role:We are hiring enthusiastic and customer-focused individuals for our International Voice Process team in Bangalore. As a voice process executive, you will be responsible for handling customer queries and resolving issues over international calls, ensuring high-quality service and customer satisfaction.
Key Responsibilities:Handle inbound/outbound international customer calls professionally.
Resolve queries and provide accurate information to customers.
Maintain call quality and customer service standards.
Document customer interactions in the CRM system.
Meet daily/weekly performance targets.
Requirements:Educational Qualification: Minimum 10+2; graduates preferred.
Communication Skills: Excellent spoken English is a must.
Shift Flexibility: Willingness to work in night shifts and rotational shifts (depending on process).
Technical Skills: Basic computer knowledge.
Freshers with good communication skills are encouraged to apply.
Prior experience in a BPO or call center is a plus.
Why Join Us?Competitive salary & performance-based incentives.
Comprehensive training and development.
Dynamic work environment with growth opportunities.
Transportation provided (depending on shift and location).

How to Apply:Interested candidates can call or WhatsApp Swathi at 9901777673 to schedule an interview.
Don’t miss this opportunity to kickstart or grow your career in the international BPO sector!


Glympse Human Capital Services

International Voice Process Agent

Rashtrapati Bhavan

Noida, Sec 65

           Job Description:

Position - customer care executive(international blended process)


Process name - Go magenta (US Telecom Blended Process)70% Chat and 30% Voice 


Job experience - At Least 6 month exp. in international process


Qualification - under graduation / graduation


Salary - 40k CTC to 45k CTC


 shift - Night Shift according to US timings 


Working days - 5days working / two days, rotational off

 
 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
 Handle customer inquiries and issues through chat (70%) and voice (30%).
 Proactively manage chat flows to resolve customer concerns.
 Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
 Manage customer interactions under pressure with professionalism and composure.
 Collaborate with team members to enhance the overall customer experience.


Job location- Noida sector- 60


No Cab facility


            HR Name - Karan Gupta 
            Contact No.- 7070910202


KSD Placement Consultancy

Customer Care Executive

Santoshi Mata Chowk

Bopodi

Medical transcription, US English speaking and writing. 


Kivi Konnect

Medical Transcriptionist

Salt Lake City Sector 5


 
  
  Roles and
  Responsibilities 
   
  · 
  Be
  responsible for the team’s overall performance. 
  • Ensure timely and
  effective completion of assigned tasks. 
  • Resolve queries in
  exceptional situations and escalate them, when required (by following proper
  channels). 
  • Compile and publish
  reports on teams’ performance reports on set frequencies
  (Daily/Weekly/Monthly etc.). 
  • Coordinate periodic and
  regular meetings with other Team Leaders, Trainers and Managers to discuss
  process impediments, needed resources or issues/delays in completing the
  task. 
  • Provide the team with a
  vision of the process objectives. 
  • Motivate and inspire
  team members not only to achieve but exceed customers expectation by leading
  them by examples. 
  • Be sensitive to the
  needs of the team members and create an environment oriented to trust, open
  communication, creative thinking, and cohesive team effort. 
  • Facilitate problem
  solving and collaboration. 
  • Conduct quality
  analysis on the listings processed by moderators, ensure teams quality is up
  to the set benchmark. 
  • Keep the
  Managers/Leaders informed of task accomplishment, issues and status. 
  • Focus on accelerating
  teams’ performance. 
  • Understanding towards
  business/organization objectives. 
  
 
• Willingness to add value to company’s Culture, Mission and Vision


 
  
  Desired Candidate
  Profile 
  Proven work experience as
  a team leader or supervisor 
  • In-depth knowledge of
  performance metrics 
  • Organizational and
  time-management skills 
  • Decision-making skills 
  • Degree in Management or
  training in team leading is a plus
  · 
  Good
  PC skills, especially MS Excel
  • Excellent communication
  and leadership skills
  
 
 
Preferred Skills:
·      Strong communication skills in English
 
Critical Competencies:
·      Customer Service
·      Good analytical skills
·      Must be very good with data representation
·      Must be very good with MS Excel
·      Time Management
·      Ability to multi-task


Teleperformance

Team Leader

Gandhi Nagar Mod

Goshala

📞 Job Title: Customer Support Executive
 🏢 Company: Deep Life Savers
 📍 Location: Jaipur, Rajasthan, India (Work from Home)
 👩 Gender: Female
 🎓 Education: 12th Pass
 🗓️ Age: 18 – 45 Years
 🕒 Shift: Day (Full Time)
 💼 Experience: Freshers Can Apply
 🗣️ English: Basic
 💰 Salary: ₹25,000 – ₹45,000 (Fixed) + ₹7,500 Incentives
✨ Job Summary:
Join Deep Life Savers as a Customer Support Executive and provide exceptional assistance to our customers — all from the comfort of your home! 
💻🎧If you have good communication skills, a pleasant voice, and a customer-first attitude, this is the perfect role for you. 🌟
📞 Key Responsibilities:
Handle inbound & outbound customer calls politely and professionally ☎️
Resolve customer queries and ensure satisfaction 🌸
Maintain accurate customer interaction records in the system
Follow up on inquiries and support repeat customer engagement
Build positive customer relationships with clear communication and empathy 💬
Work closely with the team to achieve support and service goals

💡 Skills Required:
Customer Service | Telecalling | Customer Support | Voice Process | CRM Handling | Communication | Domestic BPO | Voice Modulation | Customer Relationship Management
🎁 Perks & Benefits:
 ✨ Work from Home
 ✨ PF & ESI (ESIC)
 ✨ Annual Bonus
 ✨ Mobile & Internet Allowance
 ✨ Attractive Incentives


Deep Life Savers

Customer Support Executive

Birubari

Christian Basti

Company name is Teleperformance. Need Candidates with Excellent English and Nepali language's. Its a 24/7 shift with 2 Rotational weekoffs. Salary from 32k to 45k. Its a work from home job, system will be provided by company.


Best Recruit Placement

Language Enterpreter

Porur

Guindy IE

We are hiring for freshers and experience candidates 
Urgent requirements for all candidates 
Location Chennai 
Qualification 10th 12th dip Iti and any degree 
Flexible timing 
No night shift 
No target
No consultancy 
Permanent vacancy 
Room accommodation available for other district candidates 
Contact: 9486742768 FATHIMA (TL)


TPI Composites India Private Limited

Telecalling Team Leader

Chocolate

 Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
·         Completes complex assignments requiring significant judgment, initiative and problem solving skills.
·         Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
·         Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
·         Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.


Teamlease Services Limited

Customer Service Representative

Keshari Nagar

Laxmisagar

A team coordinator's roles include organizing team logistics, facilitating communication, managing administrative tasks, and tracking project progress to ensure smooth daily operations and timely goal achievement


Bajaj  Life Insurance  Limited

Team Coordinator

Narwa Mines

New town

Team Leading
customer Handling
product knowledge sharing
Recruitment
Lead generation
Lead building


Bidhannagar

We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information.
 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary.
3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers.
4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken.
5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services.
6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service.
7. Support Team: Collaborate with team members to improve customer service processes and share best practices.
8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.


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Customer Support Jobs - 2681 Verified Vacancies

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