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Start Hiring

Santoshi Mata Chowk

Satav Vasti

Job Title Customer Success Associate
Job Role Telesales
Industry Health, Motor & Life Insurance
Location Kharadi, Pune
Age limit 18 to 35 years
Employment Type Full-Time/On-site
ACTUALRESOURCE
KEY RESPONSIBILITIES:
Outbound calling to potential customers interested in insurance products
Understanding customer needs and offering suitable Health, Motor, or Life insurance
options
Ensuring a high-quality customer experience through effective communication
KEY REQUIREMENTS:
Excellent verbal communication in English & Hindi
No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
Clear grammar and pronunciation (English)
Sales acumen and a customer-focused attitude
Qualifications:
Graduate in any discipline
Freshers and experienced candidates both welcome
Insurance background preferred
JOB DESCRIPTION
SALARY STRUCTURE
Freshers Up to ₹25,000 CTC in hand 21500.
Experienced Up to ₹35,000 CTC (based on last drawn salary)
Shift Details:
6 days working with rotational shifts
Females: Day shift (up to 8 PM)
Males: Full rotational shift
Interview Process:
1. HR Round
2. Versant Level 6 (Certified)
3. Operations Round
4. Client Round
We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The role
involves reaching out to interested leads and advising them on suitable insurance products. Candidates
with strong communication skills and a customer-first approach are encouraged to apply.
ACTUALRESOURCE


Actualresource Manpower Opc

Customer Success Associate

Council Hall (Police Commissioner Office)


Job Description:  
We are looking for enthusiastic and customer-focused professionals to join our International BPO team as Voice Process Executives. The role involves interacting with global customers to resolve queries, provide product/service information, and deliver excellent support over calls.

Location - Pune - (Only Pune-based candidates)
Salary - Upto 6LPA CTC - Salary will be discussed by us post validation of Salary slips
Education - Graduate and Undergraduate

Responsibilities:  
- Handle inbound/outbound international calls  
- Understand customer concerns and provide accurate resolutions  
- Follow standard procedures and documentation  
- Meet daily performance and quality targets  
- Maintain professionalism and empathy during all interactions

Requirements:  
- Minimum 6 - 19 months experience into International BPO Customer service Mandatory 
- Excellent English communication skills (verbal & written)  
- Willingness to work in night shifts and rotational offs  
- Basic computer knowledge and typing skills  
- Strong listening and problem-solving abilities  
- Immediate joiners preferred

Drop your Resume - 7391060428


Kap HR Services Private Limited

Customer Service Executive

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

I.I.T.Main Gate

Shri Krishna Garden Society

International BPO
STRICTLY WORK FROM OFFICE
Immediate Joining
US Customer Service Process/Collections Process
Shift Time - Rotational Shifts
Week Off - 5 days working 2 days’ week off (Rotational)
Education - HSC minimum 1 year Experience 
Fresher and Experience (BPO and non BPO) both can apply
Location: Malad/Bhayendar/ Thane/ Vikhroli
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹51,000.00 per month


Astrid  The  Job Consultant

International Customer Service Executive

Porur

Thiruvanmiyur

Process : NRI(International Voice Process)
Exp : 2+ years
Location : Chennai
Package : 4.5 LPA
Must have : experience in voice process


Jobseeks 4U Consultancy Services

International Voice Process Agent

Job Description Opening for International Customer support voice role in a top leading MNC Pune!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Pune

Eligibility - Excellent in English Communication is must.

Nature - Contract 4-6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice.
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


Benefits Laptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

Customer Support International Voice

Vikhroli West

ACCENTURE

(ONLY VOICE)
50k joining bonus

Interview timings: 11:00am
Accenture is only hiring for CL12(experienced)
Zenia voice
US Process
CL12
No CD round direct HR, ops and versent
Location: Vikhroli
Work from Office
Salary - upto to 42k in-hand
( HSC or Grad with min 1 - 3+ years of exp into bpo)
Versent should be 58+
5 days working 2 rotational off
excellent communication skills
 CST to KALYAN
CHURCHATE to MIRA ROAD
CST to PANVEL
home pickup home drop
Kindly tell your candidates to carry orginal Pan card with them


Viorg Consultancy

Accenture

Govind Garh

Subhash Nagar

Urgent Hiring: Center Manager – Dehradun

Company: VOXTUR Communication Pvt. Ltd. (IndiaMART Associate)

We are urgently looking for an experienced Center Manager to join our dynamic team in Dehradun.

Location: Suite No. 212-H, Building No. 2000, 1 Floor, Opp. Transport Nagar, Dehradun, Uttarakhand – 248001dehradun.

Job Criteria:
Must be a graduate 
Minimum 5 year experience required as a sales manager or center Manager 
Age should be 25 to 35
Salary: ₹30,000 – ₹40,000 (Depending on Interview)
Incentives offered based on performance

Responsibilities
Developing and implementing call center strategies and procedures.
Establishing and maintaining effective communication and working relationships with team members, customers, and management.
Ensuring compliance with applicable laws and regulations.
Identifying areas for improvement and implementing changes to increase efficiency and customer satisfaction.



Strong leadership & communication skills

Interested candidates can walk in for an interview or send their resume to the above number.


Voxtur Communication

Center Manager

Rashtrapati Bhavan

NSEZ Noida

Hi Candidates,
 
Hope you are doing good.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K Per Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


RKN Business Solutions

Customer Support Executive

Subramanya Nagar

Domlur

Mission:
We’re looking for a dynamic Account Manager to own and grow relationships with our top key accounts. You’ll be in the field and in the office, meeting decision makers, understanding their hiring needs, and ensuring Apna is their #1 partner for workforce growth.
 
What You’ll Be Doing:
·        Own the portfolio: Manage end-to-end relationships with strategic clients, build trust, drive renewals, support proactively and maximize revenue.
·        Engagement: Conduct regular check ins and client visits (field work) to understand hiring challenges and unlock growth opportunities.
·        Data-driven growth: Monitor hiring trends, run performance reviews, and present actionable insights to HR/recruiter heads.
·        Cross-functional impact: Work closely with Product, Marketing & Operations to solve client issues and create win-win solutions.
·        Upsell & expand: Identify white-space opportunities to increase wallet share and contribute to NRR goals.
·        Ensure smooth onboarding, adoption, and consistent delivery against SLAs.
 
What We’re Looking For:
·        2-3 years of B2B account management / enterprise sales / key account handling experience.
·        Must be a gradate with strong verbal and written communications skills. Must be comfortable with English, Hindi and regional languages.
·        Strong relationship-building and negotiation skills with decision-maker comfort.
·        Ability to analyze data and present insights that drive business outcomes.
·        Ready to work from office and travel for field client meetings (frequent).
·        High ownership mindset, proactive problem solver, and a natural networker.
 
Why Join Us
·        Own marquee accounts and shape Apna’s growth story.
·        High visibility with leadership and real impact on revenue and retention metrics.
·        A collaborative culture with strong career growth opportunities.
 
Where You’ll Work
Work from Apna office Bangalore with frequent field travel to client sites.


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