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Rashtrapati Bhavan

LAL QUARTER

Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients




Sacnam Global

Technical Support Executive

Manesar

·        Advanced Troubleshooting: Handle more complex technical issues that go beyond the scope of L1 support. This could include troubleshooting hardware and software issues, network connectivity problems, and more
·        Operating Systems and Applications: Support for multiple operating systems (e.g., Server Windows, Windows, macOS) and applications (e.g., Microsoft Office, email clients).
·        Configuration and Deployment: Assist with the configuration and deployment of new hardware and software, including setting up workstations, printers, and peripherals.
·        User Assistance: Provide remote and in-person support to end-users, resolving issues in a timely manner.
·        Documentation: Maintain detailed records of issues and resolutions, as well as update knowledge base articles and procedures.
·        Escalation Management: Escalate unresolved issues to L3 support or other specialized teams as necessary.
·        Handling IT related internal and  external audits 
·        Budget Planning: Participate in the budgeting process for IT assets, including forecasting future asset needs based on organizational growth and technological advancements
                            
ITSM Asset Inventory Management:
Asset Tracking: Maintain and update records of hardware and software assets, including inventory management.
Lifecycle Management: Track the lifecycle of assets from procurement to decommissioning, ensuring accurate records for audits and asset optimization.
Compliance: Ensure that all asset management activities adhere to organizational policies and industry standards
ITSM Ticket Handling: Manage and resolve tickets assigned from the service desk or other support channels. Prioritize and categorize tickets based on urgency and impact.




Isourse Technologies Pvt. Ltd

Service Desk Engineer

A C Guards

HITEC City

Onsite and Remote support, Candidate Should have Good Communication skills in English and Hindi , Telugu. Hands on experience in Desktop, Laptop, Office 365, Active Directory, LAN, Network support, Vendor Co-ordination IT inventory, IT Related Documentation.


Datasoft Comnet

IT Support Specialist

Subramanya Nagar

Saraswathi Nagara Vijayanagara

Qualifications
1. Troubleshooting and Technical Support skills
2. Network Administration and Information Technology expertise
3. IT Operations management capabilities
4. Experience in IT support roles
5. Strong problem-solving and communication skills
6. Ability to work collaboratively in a team environment
7. Certifications in relevant IT fields are a plus
8. A Degree and certification for any IT-related processes is a plus.



Assetze

IT Support Executive

Bhiwadi

Skillset
-Hands on experience as deskside/Onsite support/local IT engineer
-Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices
-Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills
-Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)
-Strong desktop support knowledge including hardware, software, and networking concepts
-Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
-Basic understanding of Audio/Video equipment and conference room setup
-User account creation for Active Directory, Exchange Mailboxes, Distribution lists
-Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations
-Troubleshoot and assist end users with mobile device setup, activations and performance issues.
-Handheld – Blackberry, Android & IOS support knowledge
- Strong Customer service skills
-Strong written and verbal communication skills
-Good Understanding of ITIL processes
- Hand on Experience on ITSM tools like Service Now


C7 Tech Solutions

IT Support Engineer

Mercurim

Panaji (Panjim, Pangim)

Candidate having 5-6 years of experience in similar position with expertise in hardware and software. Oversee technology infrastructure of company , Maintenance of all computer systems , network, software application and other equipment, providing technical support, data security, Installation and configuration and cabling. candidate with good pleasing personality and ready to travel over Goa for maintenance , can call on 9923634912


Magson Retail and Distribution

IT Executive

Santoshi Mata Chowk

5 Wa Mile

About HeseosHeseos Technologies is a fast-growing Home Automation and Smart Living solutions company, empowering builders, architects, and homeowners with intelligent, connected products — from smart lighting and touch panels to energy monitoring and centralized control systems.
 We’re building the future of how people interact with their homes — simple, seamless, and secure.
Role OverviewAs a Customer Support Executive at Heseos, you will be the frontline representative for our customers — handling installation queries, post-installation support, ticket resolutions, and ensuring every Heseos user experiences effortless automation.
 This is a core operational role within our startup, requiring strong communication skills, empathy, and technical understanding.
Key ResponsibilitiesAct as the first point of contact for customer queries via phone, WhatsApp, email, or CRM system.
Register, track, and resolve customer tickets efficiently through the Heseos support app.
Coordinate with technical and on-ground installation teams to ensure timely resolution of issues.
Provide step-by-step guidance to customers on app setup, device pairing, and basic troubleshooting.
Follow up with customers to confirm satisfactory issue resolution and collect feedback.
Maintain detailed logs of calls, complaints, and resolutions.
Support builders and channel partners with escalation handling and support scheduling.
Prepare and share weekly support reports with management.
Identify recurring technical or usability issues and provide feedback to the product and operations team.
Required Skills & QualificationsBachelor’s degree or equivalent (preferred in Engineering, Electronics, or IT).
1–3 years of experience in customer support, technical support, or helpdesk roles.
Strong verbal and written communication in English and Hindi (Marathi preferred for Pune region).
Tech-savvy with basic understanding of IoT / Smart Home / Networking devices.
Ability to handle multiple tickets under pressure and maintain composure.
Proficiency in using CRM tools, Excel, and ticketing software.
Excellent interpersonal and coordination skills.
Preferred TraitsCustomer-first mindset and a calm, solution-oriented approach.
Passionate about technology, automation, and innovation.
Team player with strong ownership and accountability.
Flexible to work on-site visits or remote troubleshooting when required.




Heseos Technology Private Limited

Vkk Menon Road

Kovai Pudur

The System Administrator will be responsible for managing and maintaining the college’s IT infrastructure, including servers, networks, and computer systems. The role involves ensuring system security, performing regular backups, troubleshooting hardware and software issues, and supporting staff and students with IT-related needs. The candidate should ensure smooth functioning of campus Wi-Fi, email systems, and ERP connectivity.


Sree Narayana Guru Educational Trust

Computer Lab Administrator

Nai Duniya

South Tukoganj

Technical proficiency in CCTV systems and related equipment.
Excellent problem-solving skills and attention to detail.
Strong ability to interpret technical manuals and wiring diagrams.
Good communication skills for interacting with clients and team members.
Setting up hardware and installing and configure software and driversMaintaining and repairing technological equipment (e.g. routers) or peripheral devicesInstalling well-functioning LAN/WAN and other networks and manage components (Setting up and installing new hardware and software systems.
Diagnosing and troubleshooting computer issues.
Maintaining hardware and software by conducting regular maintenance and updates.
Identifying and resolving network, connectivity, and server issues.
Upgrading firmware, software, and outdated hardware systems.
Monitoring and maintaining security systems and installing updates.
Providing technical support to users and resolving technical errors.
Performing regular tests, upgrades, and backups.
Preparing technical documents, such as error and maintenance reports.
servers, IPs etc.)
Install CCTV cameras and surveillance systems in various locations
Maintain and repair existing CCTV systems
Perform regular system inspections to ensure optimal performance
Troubleshoot and resolve technical issues with CCTV equipment
Collaborate with security and IT teams to integrate and maintain surveillance systems




Tech Exchange

Sector 63, Noida

1. Computer Hardware & Peripheral Support
• Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
• Diagnose and troubleshoot hardware issues, including RAM, HDD/SSD, power supply, motherboards, etc.
• Ensure timely hardware upgrades and maintenance.

2. CCTV & Surveillance Systems
• Install, configure, and monitor CCTV cameras (IP and Analog).
• Manage DVRs/NVRs and ensure proper data storage and retrieval.
• Perform regular checks to ensure all cameras are operational.
• Coordinate with vendors for CCTV maintenance or expansion projects.

3. Network & Infrastructure Support
• Basic configuration and maintenance of routers, switches, LAN/WAN.
• Assist in setting up wired and wireless networks.
• Monitor network connectivity and resolve connectivity issues.
• Ensure cabling is properly installed and labeled.

4. IT Support & Helpdesk
• Provide first-level technical support to employees (on-site and remote).
• Manage and respond to IT support tickets within SLA timelines.
• Maintain inventory of IT assets and hardware.

5. System & Software Management
• Assist in software installation, updates, and patch management.
• Support antivirus, email clients, office applications, and other enterprise tools.
• Perform routine system checks and backups where applicable.

6. Documentation & Reporting
• Maintain records of hardware assets, warranties, and service histories.
• Prepare and submit regular reports on system status, incidents, and improvements.


Allsure Services Private Limited

IT Executive(Hardware)

Gandhi Nagar Mod

C-Scheme

Job Title: CRM Cum Workflow Automation Manager
Company: Art Palace
Location: JAIPUR
Job Type: Full-Time
About Us:Art Palace is a leading manufacturer and exporter of customized silver and gold jewellery. We operate multiple e-commerce websites and are expanding our digital operations. We are seeking a CRM Cum Workflow Automation Manager to streamline customer relationship management, automate business processes, and improve overall efficiency.
Key Responsibilities:Manage and optimize the company’s CRM system (Zoho, Salesforce, or similar).
Design and implement workflow automation for sales, marketing, customer support, and operations.
Ensure accurate customer data management, segmentation, and reporting.
Collaborate with marketing, sales, and e-commerce teams to improve lead tracking, conversion, and customer retention.
Analyze business processes and identify areas for automation and improvement.
Monitor CRM performance, prepare reports, and provide actionable insights to management.
Train staff on CRM usage and best practices for workflow efficiency.
Integrate CRM with other tools (ERP, email marketing platforms, e-commerce portals).
Requirements:Proven experience as a CRM Manager, Workflow Automation Manager, or similar role.
Strong knowledge of CRM platforms (Zoho, Salesforce, HubSpot, etc.).
Experience in workflow automation, business process management, and integrations.
Analytical mindset with the ability to generate insights and improve processes.
Excellent communication and training skills.
Knowledge of e-commerce, marketing automation, and sales processes is a plus.
Preferred Qualifications:Bachelor’s degree in Business Administration, IT, or a related field.
Experience in e-commerce or jewellery industry.
Knowledge of API integrations, reporting tools, and dashboards.
Salary & Benefits:Competitive salary based on experience.
Performance-based incentives.
Flexible working hours / hybrid options.
Opportunity to lead and streamline digital operations for multiple brands.


“CRM & Workflow Automation Manager – Art Palace.”


Art Palace

CRM & Automation Manager

Gandhipuram

Job Description:

We are seeking a dedicated Tally Software Implementation Engineer specializing in Tally Solutions to join our team. The role involves deploying, configuring, and supporting Tally software for clients, customizing solutions based on their business needs, and ensuring seamless implementation. This is an excellent opportunity for candidates passionate about business software solutions and client success.

Key Responsibilities:

Install, configure, and implement Tally software solutions for clients.
Provide training and support to clients on Tally functionalities and features.
Troubleshoot and resolve technical issues during and after the implementation process.
Provide hands-on support during deployment and address client-specific requirements through on-site visits
Maintain documentation of the implementation process and provide ongoing support for updates and upgrades.
Collaborate with the sales and technical teams to ensure customer satisfaction.


Requirements:
Education: Any Degree.
Experience:
For Freshers: Basic knowledge of Tally Prime (Preferable) and an eagerness to learn.
For Experienced Candidates: 1+ years of experience in Tally implementation or support. (Preferable)


Skills:
Strong problem-solving and communication skills.
Customer Handling.


Preferred Qualifications:
Certification in Tally Prime or experience in Tally customization.
Knowledge of GST, payroll, and other Tally modules.
Familiarity with APIs and system integrations involving Tally.


Benefits:
Cell phone reimbursement
Computer assistance
Health insurance
Internet reimbursement
Leave encashment
Provident Fund


How to Apply:
Send your resume and a brief cover letter to hr@axninfotech.com with the subject line "Application for Tally Software Implementation Engineer Position."

Gender: Only Male candidates can apply.

Take the next step in your career and be a key part of our growing team!

Contact +91 9585922622


AXN Infotech Private Limited

Tally Software Implementation Engineer

Moti Nagar

Vp It Solutions Private Limited

Porur

Puzhuthivakkam/ Ullagaram

Company Profile 
Founded in 2023 and registered under Kerala Startup Mission. Gozerve is an on-demand electronics repair platform set to transform how consumers access repair services. 

Job Role
We are looking for a skilled and detail-oriented Onsite Service Executive with expertise in both hardware and software support. The ideal candidate will be responsible for diagnosing and resolving laptop and desktop issues, performing upgrades, ensuring smooth IT operations, and supporting the team with technical requirements. This role requires a problem-solving mindset, hands-on technical knowledge, and the ability to manage IT assets effectively.

Key Responsibilities
Diagnose, troubleshoot, and resolve hardware and software issues for laptops, desktops, and peripherals.
Perform system upgrades, including hardware replacements (RAM, SSD, HDD, batteries, etc.) and software installations.
Manage operating system installations, updates, and patching.
Maintain accurate records of repairs, upgrades, and IT assets.
Ensure data security and backup processes are followed.
Coordinate with vendors & customers

Requirements
Strong understanding of computer hardware, software, and operating systems (Windows, Linux, MacOS preferred).
Hands-on experience in diagnosing laptop/desktop issues and performing hardware upgrades.
Basic networking knowledge (LAN, Wi-Fi setup, troubleshooting).
Familiarity with antivirus, firewalls, and system security practices.
Strong problem-solving skills with the ability to work independently.
Good communication skills to interact with both customers & vendors.
Diploma/Degree in Computer Science, IT, or equivalent certification (Hardware/Networking certifications are a plus).


Working Hours
Monday to Saturday, 09:30 AM to 07:30 PM, Work from the Office & Customer Onsite Calls


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IT & Information Security Jobs - 16537 Verified Vacancies

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Technical Support Executive

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