Customer Support Executive Cum Team Leader-CRS/Booking Executive

Gujarat Holidays India Private Limited

Prahlad Nagar, Ahmedabad Region

₹15,000 - ₹27,000 monthly*

Fixed

15000 - ₹25000

Average Incentives*

2,000

Earning Potential

27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 13 Apr 2026 - 27 Apr 2026 | Time: 10.30 am - 05.30 pm...See details

Fast HR reply

31 applicants

Benefits include: PF, Mobile Allowance, ESI (ESIC)

Job Description

Job Description – Customer Support-CRS Team Leader

Department: Customer Support

Reporting To: Senior Management

Location: Gujarat Travels – Head Office (Prahladnagar, Ahmedabad)


Responsibilities:

  • Have a good understanding of call centre technology to be able to identify and fix technical issues. 
  • Assist and support the centre staff to provide the best customer service. 
  • Discuss targets with the call centre manager and relay those to the team. 
  • As a team leader, you must ensure all team members adhere to the working protocols.
  • Typically, that can be done with call monitoring and addressing performance issues, if there are any.


Job Description – Booking Executive-Cargo/CRS

Department: Booking

Reporting To: Senior Management

Location: Pan India


Responsibilities:

  • Phone Booking (Customer & Agents)
  • Inform to customer for Bus Cancellation and other information.
  • Guide to customer about route & pickup Place.
  • Co-ordination with driver.
  • Able to Communicate with walk-in Customer
  • Telephonic Booking
  • Online booking

Job role

Work location

(B Wing) 607, Iscon Elegance, Prahladnagar Cross Road, Ahmedabad (GJ) Prahlad Nagar, Ahmedabad Region

Department

Restaurant / Hospitality / Tourism

Role / Category

Tourism Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Regional language

Fluent in speaking Telugu, Gujarati, Marathi, Hindi, Punjabi

Age limit

18 - 35 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

13 Apr 2026 - 27 Apr 2026 | Note: No walk-in interviews will be conducted on Sunday

Time

10.30 am - 05.30 pm

Other instructions

Dear Candidate, Kindly come for the Walk-In Drive interview between 10am to 5pm Mon to Sat Address:, (B Wing) 607, Iscon Elegance, Prahladnagar Cross Road, Ahmedabad (GJ) https://www.gujarattravels.co.in/ also bring your hard copy cv and passport size photo, Thanks and Regard, HR Department GT.

About company

Name

Gujarat Holidays India Private Limited

Address

(B Wing) 607, Iscon Elegance, Prahladnagar Cross Road, Ahmedabad (GJ) Prahlad Nagar, Ahmedabad Region

Job posted by Gujarat Holidays India Private Limited

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