Australia’s leading and Largest Solar power system provider which is spread nationwide, serving many happy customers in New South Wales, South Australia, Queensland, Victoria and Australian Capital Territory. Ahmedabad is a branch office where we have staff strength of 300 employees. We also specialize in transportation, supply chain, and warehouse management.

*Job Title*: Customer Service Representative – Alpha Trucking Process (Australia)

*Job Location*: Science city road, Ahmedabad 

Industry:- Solar

*Shift Timing*: Morning Shift (4:15 AM to 1:15 PM)

*Vacancies*: 40

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### *Job Description*:

We are seeking enthusiastic and fluent English speakers to join our Alpha Trucking process, an Australia-based customer service operation. The role requires individuals with strong communication skills and a willingness to work during early morning shifts. 

*Key Responsibilities*:

- Handle customer queries related to trucking services, ensuring accurate and timely information is provided.

- Address and resolve customer concerns or issues in a professional and efficient manner.

- Collaborate with team members to maintain high service standards.

- Ensure all interactions are in line with company policies and procedures.

- Achieve performance targets to qualify for attractive incentives.

- Provide feedback to management for process improvement and customer satisfaction.

*Requirements*:

- *Fluency in English* (written and spoken) is a must.

- Ability to work during *early morning shifts* (4:15 AM to 1:15 PM).

- Strong problem-solving skills and attention to detail.

- Previous customer service experience is a plus, but not mandatory.

- Ability to work in a fast-paced environment.

- Willingness to learn and adapt to changing processes.

*Benefits*:

- Competitive salary package.

- Attractive performance-based incentives.

- Opportunity for career growth and development.

- Friendly and supportive team environment.