Software Support Executive
Height8 Technologies
Software Support Executive
Height8 Technologies
Commerce College Hostel, Ahmedabad
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
72 applicants
Benefits include: PF, Flexible Working Hours, Health Insurance
Job Description
Job Description
Candidate should be responsible for providing high quality Software support to end business clients.
Should have good grasping of new software solutions and products.
Integration knowledge with API and Identifying Logs.
Coordinating with third party teams for closures of integration.
Able to Overlook Team and provide closure for pending tasks.
Able to Take a Responsibility for the New task.
Should have Good Support Ticket management Skill Good Communication in English and Hindi.
Coordinate with internal team for Issue Resolving, Identify Bugs and assignment to internal team & coordination with customer for the same.
Required Candidate profile
- 1-2 Years of Experience in the field
- Good Communications skills
- Understanding Customers queries and having an approach towards solution
- Support Need to Be Provided Over Phone, Email, Ticketing Solution & Chat
- Understanding of Windows OS, IIS, SQL is a plus.
Job role
Work location
Swagat Building, CG Road Navrangpura, Ahmedabad
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Diploma
Past role/category experience
Technology / IT Project Management, Software Project Management, Customer Support - Operations, Customer Success
Skills
Customer service, MS Excel, Basic Computer, Good Communication Skills, Computer Software, Client interaction
English level
Basic English
Gender
Any gender
Interview details
Interview mode
Online/Telephonic
About company
Name
Height8 Technologies
Address
Swagat Building, CG Road Navrangpura, Ahmedabad
Job posted by Height8 Technologies
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