Customer Service Representative

Shivansh Outsourcing Private Limited

Prahlad Nagar, Ahmedabad

₹12,000 - ₹30,000 monthly


12000 - ₹30000

Earning Potential


Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

54 applicants

Benefits include: PF

Job Description

Company Overview: Shivansh Outsourcing is a leading US Recruitment Agency based in Ahmedabad. We specialize in providing end-to-end talent acquisition solutions to our client s, helping them find the right talent for their organizations. Our commitment to excellence and innovation sets us apart in the industry, and we are looking for dedicated individuals to join our team as Recruiters.   Position Overview: We are seeking dynamic and motivated individuals to join our team as BPO Associates. As a BPO Associate, you will be responsible for (handling customer inquiries, processing orders, providing technical support, data entry, etc.). You will work closely with clients to ensure their needs are met and provide timely and accurate support. Key Responsibilities: ·        Handle inbound/outbound calls, emails, or chats from clients/customers in a professional and courteous manner. ·        Provide accurate information and support to resolve customer inquiries or issues. ·        Process orders, payments, refunds, or other transactions accurately and efficiently. ·        Escalate complex issues to the appropriate team or supervisor for resolution. ·        Maintain detailed and accurate records of customer interactions and transactions. ·        Adhere to company policies, procedures, and quality standards at all times. ·        Meet or exceed performance targets, including productivity, quality, and customer satisfaction metrics. ·        Continuously strive to improve knowledge and skills through ongoing training and development. Requirements: ·        Bachelor's degree or equivalent knowledge regarding BPO. ·        Excellent communication skills, both verbal and written. ·        Strong interpersonal skills and ability to build rapport with clients/customers. ·        Good problem-solving skills and ability to think quickly on your feet. ·        Proficiency in basic computer applications (MS Office, CRM software, etc.). ·        Ability to work independently and as part of a team in a fast-paced environment. Benefits: Competitive salary and performance-based incentives. Comprehensive training and development programs. Opportunities for career growth and advancement. Health insurance, and other benefits package.  Fun and inclusive work environment with supportive team members.

More about this Customer Service Representative job

Shivansh Outsourcing Private Limited is aggressively hiring for the job profile of Customer Service Representative at Ahmedabad in Anand Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-May-2024. For more details, download apna app and find Night Shift jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements


Freshers can apply


12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role


Customer Support

Employment Type

Full Time

Role / Category

Customer Support - International Voice Process


Night Shift

Interview & address details

Work Location

901-902, Venus Atlantis, 100 Feet , Prahlad Nagar, Ahmedabad, Gujarat 380015, India Anand Nagar, Ahmedabad

Interview mode


Job posted by Shivansh Outsourcing Private Limited

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