Insurance Manager

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🧾 Job Title - Insurance Sales Manager – Front Line Sales (FLS)

Location- All Over Mumbai in Life, Health And General Insurance Company

🎯 Role Overview :-

An Insurance Sales Manager in Front Line Sales is responsible for driving insurance sales through a team of agents/advisors, meeting business targets, and expanding the customer base. This is a field-intensive, target-driven role focused on revenue generation and team management.

🔑 Key Responsibilities:-

1. Team Recruitment & Development :-

• Recruit insurance advisors/agents.
• Train and onboard new hires on products and sales processes.
• Continuously coach the team to improve performance.

2. Sales Target Achievement:-

• Meet monthly/quarterly/annual sales targets.
• Drive team productivity and ensure consistent performance.
• Monitor individual and team KPIs.

3. Business Development:-

• Generate leads through personal network and team.
• Identify new market opportunities.
• Build relationships with potential customers and partners.

4. Field Sales Management :-

• Accompany agents on sales calls (joint field work).
• Support closing of high-value deals.
• Ensure proper customer engagement and follow-ups.

5. Customer Relationship Management :-

• Maintain long-term relationships with clients.
• Ensure high customer satisfaction and retention.
• Handle escalations and resolve issues.

6. Product Knowledge & Compliance:-

• Ensure team understands insurance products (life/general/health)
• Follow regulatory and compliance guidelines
• Maintain proper documentation and reporting

7. Performance Tracking & Reporting :-

• Track daily/weekly sales activities
• Prepare reports for management
• Analyse gaps and implement corrective actions.

📊 Key Performance Indicators (KPIs):-

• Sales revenue / premium collection
• Number of active agents
• Agent productivity (policies per agent)
• Customer acquisition & retention
• Persistency ratio (policy renewals)

Required Skills :-

• Strong sales and negotiation skills
• Team management and leadership
• Communication and interpersonal skills
• Target orientation and resilience
• Problem-solving mindset