Area Service Manager

Bajaj Finance Limited

Aurangabad

Not disclosed

Work from Office

Full Time

Min. 4 years

Job Details

Job Description

Area Manager - Used Car Finance

Job Purpose	“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities	• Analysing the date and filter the prospects and assigning to the sales team and rigorous follow up and the closure • Payment follow up and clearance of loans and NOC from banks/NBFC till the RC transfer with customer and channel partner • Responsible to achieve business & cross sell targets in line with business objective & planned numbers of the region • Develop market reading, MIS, competition mapping and future readiness of locations at all times • Conduct regular and detailed business reviews with teams, to ensure business strategies are executed as per plan. • Collaborate closely with other product groups & functions to enhance value proposition for customers • Ability to drive and influence key stakeholders to maximize the results & key deliverables • Build an exceptional strong teams of professionals through continuous coaching on training on product offering • Own the portfolio by keeping all metrics in line as per plan. • Ensuring individual/team meet or exceed all activity standards for prospecting calls, appointments, pitching, documentation and sales closure within TAT on daily basis. • Deliver unique customer experience by disbursing the loans within the TAT. • Measure teams productivity and implement training measures to bridge the gap to achieve required productivity. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Systems Understanding & Data • Tracking & data analysis of key business metrics
Required Qualifications and Experience	• Graduate/ Post Graduate from a reputed institute • 4 to 6 Years of relevant experience in Call Center/ Pre-Owned Car Business • Basic knowledge on PDD management and RC transfer process in sync with regional RTO across locations and channel partner • Understanding of CRM & lending system- Salesforce.com & Finnone would be added advantage • Working knowledge of MS-Excel and PowerPoint • Fast and Agile • Can maintain high energy for extended periods of time. Moves fast when required. • Ability to engage and listen to external partners/ clients • Excellent communication skills and presentation skills