Telecaller

Durakart Marketing

Hridaypur, Kolkata

₹9,000 - ₹18,000 monthly

Fixed

9000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Min. 2 Years

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

42 applicants

Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Flexible Working Hours

Job Description

FEMALE Customer Care EXECUTIVE cum Manager Personal Assistant - For an ecommerce Company. Applicant should have minimum 2-3 years of work experience for customer handling. Orders Process, Follow up, Confirm, Co ordinate with operation team, Old & Pending orders analysis, Create orders, Cancel orders, COD confirmation Patient and friendly personality Good time-management skills Obtaining customer information and other relevant data. Resolving queries and issues related to the products and services. Suggesting solutions based on customer’s needs and requirements. Ask questions to understand customer requirements Enter and update customer information in the database Offer solutions based on clients needs and capabilities Update client records Interested candidates can directly get in touch via whatsapp or call.

Job role

Work location

Regent Garment & Apparel Park Hridaypur, Kolkata

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Service Delivery, Admin Management

Skills

MS Excel, Google Sheets, Report preparation, Hlookup, Pivot tables, VLookup

English level

Basic English

Degree/ Specialisation

Any B.Com (Hons.), Any B.Com (Atleast one)

Gender

Female

Interview details

Interview mode

In person

Interview address

Regent Garment & Apparel Park

About company

Name

Durakart Marketing

Address

Regent Garment & Apparel Park Hridaypur, Kolkata

Job posted by Durakart Marketing

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