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Customer Service Executive - Motor Finance Sales

Tata Capital Finance Ltd

Customer Service Executive - Motor Finance Sales

Tata Capital Finance Ltd

Location not specified

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Bathinda - Rose Garden Complex - CSE

Major Deliverables:

Generate leads & business from assigned dealership as well as the open market
Maintain a healthy relationship with Dealers for sales objective.
Ensuring Post Disbursal Documents (PDD) updation
RC, First EMI & Non starter collection & its updation to maintain the portfolio
Timely Communication to dealer’s staff about the scheme / HO communication about payouts/RC, etc
Ensure enhanced sourcing & business at the dealer counter(s) being managed
Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team
Understanding of customers’ need and proper guidance / explanation of the finance schemes to the customers
Daily sharing of MIS with case wise status of the leads given by dealership
Minimum Nos. expected as per productivity matrix.
Login to conversation – to maintain the targeted ratio.