International Non-Voice Process Agent

Alorica (India) Private Limited

Bellandur, Bengaluru/Bangalore Region

₹16,000 - ₹24,000 monthly*

Fixed

16000 - ₹22000

Average Incentives*

2,000

Earning Potential

24,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Job Description

Customer Service International Non-Voice Process Provide customer support and resolve customer queries on chat.  Build credibility and trust with the customers by empathizing with them. problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidates should be flexible to work in 24*7 environments (US Shift). Key Qualifications & Skills Required ·         The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels. ·         Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions. ·         Should be a quick learner and self-motivated. Core Competencies ·         Pleasant, professional, and courteous personality. ·         Excellent Problem Solving and Customer Service Skills ·         Ability to think creatively and should have a positive attitude. ·         Strong analytical & Interpersonal skills. Interview details. i. Assessment ii. HR Round iii. Op's Round Benefits: i. Transport: Free transportation with door to door pick up and drop facility round the clock. ii. Life Insurance and Medical Insurance. iii. Night Shift Allowance + Incentives

More about this International Non-Voice Process Agent job

Alorica (India) Private Limited is aggressively hiring for the job profile of International Non-Voice Process Agent at Bengaluru in Bellanduru locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 24,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 05-Apr-2024. For more details, download apna app and find Night Shift jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Skills

Customer service, Good Communication Skills, Chat support, Written communication

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Non Voice / Chat

Shift

Night Shift

Interview & address details

Work Location

No 51-64, 5A, A Wing, Block 12, Pritech Park Sez, Suvery, 4, Bellandur, Bengaluru, Karnataka 560103 Bellanduru, Bengaluru

Interview mode

In person

Interview address

No 51-64, 5A, A Wing, Block 12, Pritech Park Sez, Suvery, 4, Bellandur, Bengaluru, Karnataka 560103

Job posted by Alorica (India) Private Limited

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