Customer Care Executive
Aroma
Customer Care Executive
Aroma
HSR Layout, Bengaluru
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
16 applicants
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role
Work location
8,8A, Hosur Rd, Garvebhavipalya, Bandepalya, Bommanahalli, Bengaluru, Karnataka 560068, India HSR Layout, Bengaluru
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Basic English
Gender
Any gender
Interview details
Interview mode
Online/Telephonic
About company
Name
Aroma
Job posted by Aroma
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