Role and Responsibility – Customer Service Executive ● Inbound calling for customer service. ● Identify and assess customers’ needs to achieve satisfaction. ● Build sustainable relationships and trust with customer accounts through open and interactive communication. ● Provide accurate, valid and complete information by using the right methods/tools. ● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. ● Keep records of customer interactions, process customer accounts. ● Follow communication procedures, guidelines and policies. ● Take the extra mile to engage customers. Qualification and Education Requirements: ● Education- Graduation/HSC qualified. ● Excellent verbal and written communication skills. ● Good Interpersonal skills, numerical and analytical ability. ● Decision making skills. ● Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred. ● Proficient in MS-Office (Excel, Word). ● Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). ● Comfortable with working 6 days a week and the week off will be on weekday.

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OSR Consulting Services is aggressively hiring for the job profile of Customer Service Executive at Bengaluru in Kaikondrahalli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 37,500 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 08:00 AM - 10:00 PM and will have -1 working days i.e., Saturday to Thursday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 13-Sep-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!