Customer Service Representative

Namochetana India

Singasandra, Bengaluru/Bangalore

₹21,000 - ₹23,000 monthly

Fixed

21000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 92% candidates in last 5 days

25 applicants

Benefits include: PF, Health Insurance

Job Description

Job Description: Customer Service Representative

Process: Voice Process


Key Responsibilities:

● Handle incoming customer calls and address their inquiries or concerns.

● Provide accurate information about products, services, and policies.

● Resolve customer issues effectively and efficiently.

● Maintain a positive and professional attitude at all times.

● Escalate complex issues to the appropriate channels.

● Document customer interactions accurately in the system.

● Contribute to a positive team environment.


Salary & Benefits:

● Freshers: ₹21,000 per month ● Experienced Candidates: ₹23,000 per month (with relevant experience documents)

● 15 days of comprehensive training provided. Location: Singasandra, Bengaluru


Work Schedule: ● 6 days working (1 rotational off) ● Dayshift (rotational shift timings) ● Work from office 

Job role

Work location

Singasandra, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Cold Calling, Upselling, Inside sales

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Malayalam

Age limit

18 - 30 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Singasandra, Bengaluru, Karnataka, India

About company

Name

Namochetana India

Address

Singasandra, Bengaluru, Karnataka, India

Job posted by Namochetana India

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