Customer Support Executive

Easy Rojgar

Muneshwara Nagar, Bengaluru/Bangalore

₹18,000 - ₹23,000 monthly

Fixed

18000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job highlights

48 applicants

Job Description

Job Description:

• Manage Incoming mails and outbound calls to resolve queries to perfection.

• Identify and assess customers’ needs to achieve satisfaction

• Follow communication procedures, guidelines, and policies

• Take the extra mile to engage customer.

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid, and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines, and policies

• Take the extra mile to engage customers 

Job role

Work location

Kudlu Gate, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Customer service, Customer handling, Inbound calling

English level

Basic English

Age limit

18 - 30 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Kudlu Gate, Bengaluru, Karnataka, India

About company

Name

Easy Rojgar

Address

Kudlu Gate, Bengaluru, Karnataka, India

Job posted by Easy Rojgar

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