• Answering calls and resolving queries about product or company. • Noticing significant subtleties of every discussion. • Conveying verbal acknowledgments of offers to our Sales group for closing. • Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies. • Maintains operations by following policies and methodology and functional changes. • Keeps up quality service by adhering to organization guidelines. • Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts. • Responding to inquiries concerning things or the organization • Posing questions to comprehend client necessities and close sales • Considering the details of each offering and staying side by the side of updates to these contributions. • Acquiring and updating an individual's contact details. • Calling active or old customers to encourage the purchase of items.