Retail Operations Manager

Genpact

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Manager - Liquidation Execution (Retail Analytics)

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Manager - Liquidation Execution (Retail Analytics)
As the Liquidation Execution Manager, you will be responsible for implementing and managing promotional and liquidation execution in stores to optimize inventory levels, drive sales, and maximize lifetime margin.
You will work closely with cross-functional teams to coordinate liquidation efforts, monitor progress, and ensure compliance with company policies and procedures.

Responsibilities
• Monitor inventory levels and sales performance to identify opportunities for optimization and modify liquidation execution as needed.
• Develop and implement processes and procedures for the efficient execution of liquidation strategies in coordination with supply chain, Marketing, and sales team.
• Manage relationships with liquidation vendors and negotiate contracts and terms to ensure favorable outcomes for the company.
• Provide regular updates and reports to senior management on the status of liquidation activities, including sell-through rates, recovery value, and liquidation costs.
• Ensure compliance with company policies and procedures, as well as regulatory requirements, throughout the liquidation process.
• Manages, maintains, reviews, and improves the SLAs, critical metrics and other Business and Customer Metrics in line with our business strategies.
• Develop and maintain documentation and records related to liquidation activities, including inventory lists, sales reports, and financial records.
• Ensure team is trained on all corporate/process and skill-based trainings and knowledge retention and improvement in the team
• Pro-actively identify the issues or client needs and act
• Lead the monthly governance meeting with the clients, process leader and maintains a strong client relationship with the key stakeholders
• Drive continuous improvement, Process optimization, implement process standardization, simplification, and automation to enable efficient and effective delivery of Liquidation execution capabilities.
• Lead, coach, and develop a team of Members aimed at delivering highly productive processes and programs.
• Performance management: To observe, assess & record Team member performance on key metrics and leverage this data for pay & hike recommendations.

Qualifications we seek in you!
Minimum Qualifications
• Bachelor's/Master’s degree in Business, Economics, Finance, Operations Management, or related field; advanced degree preferred.
• Experience in inventory management, retail operations, or related roles, with a focus on liquidation activities.

Preferred Qualifications/ Skills
• Proven track record of successfully leading analytical teams and driving impactful business outcomes through data-driven insights.
• Strong analytical and problem-solving skills with the ability to interpret complex spatial and retail data sets.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence decision-making at all levels of the organization.
• Ability to execute and follow through on high-quality output, with limited oversight.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities and driving results under tight deadlines.
• Ability to learn new systems quickly and leverage systems and information to influence others
• People management experience
• Knowledge of retail industry trends and best practices

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location

Bangalore

Department

Retail & eCommerce

Role / Category

Category Management & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Genpact

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