BASIC INFORMATION ON THE POSITION

Position Name: Manager - Testing

Location: [[location_obj]]

Mandatory/Required Skills & Location

PURPOSE OF THE ROLE

The Test Manager manages E2E delivery of Testing projects (single or multiple) and is responsible for Test strategy, planning, estimation, testing deliverables, customer communication, Status reporting, internal stakeholder management and Team management. He/She is also responsible for driving transformation solutions to new/existing customers and be involved in pre-sales activities. The role should ensure adherence to Org processes such as Timesheets, Knowledge Management, Invoicing, PMS etc. He/She needs to drive innovation (ideas, automation, tools, accelerators etc.) & optimization initiatives within the testing team.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Ensure realization of existing revenue
Maintain Gross Margin (Resource Utilization, Team Pyramid, Onsite/Offsite ratio, etc.) as per the org goals
Identify opportunities to grow business in existing portfolio
Manage customers (Weekly/Monthly meetings, Governance)
Ensure CSAT/PSAT as per organization standards and goal
Build trust by delivering projects within budget and on-time
Ensure project delivery as per agreed timeline and quality
Prepare and Track project plan and conduct task estimation and resource allocation.
Review Key Test Deliverables and artifacts produced by the team and ensures they meet organisational standards.
Ensure compliance of self and team to organizational policies and processes.
Drive idea generation initiatives for improvements (Testing, Organization processes etc.), development of accelerator/tools/macros
Implementation of Org initiative (process improvement, automation etc.)
Participate/present in conferences and seminars
Identify training needs of the team and ensure completion of mandatory trainings of the team
Effectively Manage Teams & Keep healthy work environment.
Identify capable / skilled resources from next level, Mentor and coach them to take up higher responsibilities/deliverables

EDUCATION QUALIFICATION

Degree: B.E\B.Tech\M.Tech\MCA\M.Sc
Certifications (if any): PMP (Good to have), Test Management (Good to have)

MINIMUM EXPERIENCE REQUIRED

Overall (in years): 10+ years
Relevant (in years): 4+ years

DOMAIN/ FUNCTIONAL SKILLS

Test Management, Test Strategy/Planning, Test Tools, Automation, Specialized Testing, TDM/TEM, Process Knowledge,
Customer Management, Team Management & Project Management, Communication, Presentation
Financial knowledge (billing,budgeting, P&L analysis, invoicing), Pre-Sales
Banking/M&SC Domain Knowledge

Job role