branch operation executive

Tata Capital Finance Ltd

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Officer - Retail Branch Operations - Housing - Branch Operations - Bengaluru - Trinity Tower (TCHFL) - J Grades

Core Responsibilities:
o Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT
o Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors
o Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required
o Coordinate with the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.
o Monitor HE/HL repricing and NHB refinance cases and update systems, based on inputs received from RBI/ business team
o Conduct impact analysis and accordingly update systems after approval from the business team
o Release communication about rate increase or decrease to customer and update the web-portal system accordingly.

Job role

Work location

Bengaluru, Bengaluru - SDR Tower, 2nd Floor, No. 8, Trinity Tower, Prashanth Extension, ITPL, Whitefield, Bengaluru, Karnataka, Bengaluru, Karnataka, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Tata Capital Finance Ltd

Job posted by Tata Capital Finance Ltd

This job has expired

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