REGIONAL TRAINING MANAGER

1. Undertake training on products, process, general aspects and behavioral aspects for, CSEs, BMs and AMs .In the case of RMs coordinate structured trainings by external resources.

2. Schedule and manage trainings of Part time internal trainers.

3. Monitor and manage Training management Module.—Training Management Module has been developed by IT which will enable us to track all trainings, topic wise, as well as staff wise , RM wise, State wise etc. It will be linked to LMS so that we can take out scoring of staffs in online module as well as Refresher modules enabling to conduct performance Appraisal.   We will be able to generate reports on trainings,contents,attendance, scoring ,performance etc. of staff under their command area.

4. Responsible for effective conduct of trainings in their states as per schedule either at Training centers or  locational programmes.

5. Responsible for ensuring quality trainings by Part time internal trainers by imparting necessary skills  and by providing necessary support whenever needed.

6. Responsible for monitoring and ensuring that all staffs are trained in all products/processes within their command area and identify gaps ,as well as  take effective steps for addressing gaps