Store General Manager


Ashok Nagar, Bengaluru/Bangalore

₹28,000 - ₹38,000 monthly


28000 - ₹38000

Earning Potential


Work from Office

Full Time

Min. 5 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

93 applicants

Benefits include: PF, Health Insurance

Job Description

Job Description:  As a Store Manager at Chai Point, you will be responsible for overseeing all aspects of the daily operations of the chai based QSR. Your primary objective will be to ensure exceptional customer service, maintain high operational standards, and drive sales growth. You will lead a team of dedicated staff members and create a positive work environment focused on teamwork, efficiency, and excellence. Key Responsibilities: Operational Excellence: ·        Ensure smooth day-to-day operations of the store, including chai preparation, food handling, cleanliness, and maintenance. ·        Implement and enforce company policies and procedures to maintain high standards of quality, service, and safety. ·        Monitor inventory levels, place orders, and manage stock rotation to minimize waste and ensure product availability. Team Leadership and Development: ·        Recruit, train, and motivate a team of baristas and support staff to deliver exceptional customer service and achieve sales targets. ·        Provide ongoing coaching, performance feedback, and development opportunities to enhance team members' skills and foster career growth. ·        Foster a positive and inclusive work culture that values diversity, teamwork, and mutual respect. Customer Satisfaction: ·        Lead by example in providing friendly, efficient, and personalized service to customers, ensuring a memorable chai experience. ·        Proactively address customer inquiries, feedback, and complaints, resolving issues promptly and effectively to maintain customer satisfaction and loyalty. ·        Identify opportunities to enhance the customer experience and implement initiatives to drive customer engagement and retention. Sales and Financial Management: ·        Monitor sales performance, analyze key metrics, and develop strategies to achieve revenue targets and maximize profitability. ·        Control costs, manage expenses, and optimize resource utilization to achieve operational efficiency and financial success. ·        Prepare and analyze financial reports, budgets, and forecasts, identifying areas for improvement and implementing corrective actions as needed. Qualifications: ·        Previous experience in a managerial role within the food service industry, preferably in a QSR or café environment. ·        Strong leadership skills with the ability to inspire, motivate, and develop a diverse team. ·        Excellent communication and interpersonal skills, with a customer-focused mindset. ·        Proven track record of achieving sales targets, driving operational excellence, and managing budgets. ·        Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards of cleanliness and sanitation. ·        Flexible schedule with the ability to work evenings, weekends, and holidays as needed. ·        Passion for chai and enthusiasm for creating memorable experiences for customers.

More about this Store General Manager job

Chaipoint is aggressively hiring for the job profile of Store General Manager at Bengaluru in Manekshaw Parade Grounds locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 28,000 INR and can go up to 38,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 22-May-2024. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements


Min. 5 Years



English Level

Good (Intermediate / Advanced) English


Customer service, Good Communication Skills, Inventory Management, Customer relationship management, Store operations, People management

Past category/role experience

Hospitality Management, Retail Sales & Operations

Job Role


Retail & eCommerce

Employment Type

Full Time

Role / Category

Retail Sales & Operations


Day Shift

Interview & address details

Work Location

Church Street, Haridevpur, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka, India

Interview mode

In person

Interview address

Chai Point - 1st Phase, JP Nagar, 24th Main Road, TMC Layout, 1st Phase, J. P. Nagar, Bengaluru, Karnataka, India

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