Corporate Mobility Associate

Corporate Services & Sustainability provides business infrastructure and support solutions to 738,000 Accenture people. Our Corporate Services & Sustainability teams are highly experienced and skilled in a wide range of support and solutions—from managing real estate and workplace services, to providing travel and mobility, procurement, payroll delivery and more for Accenture worldwide.

Our work is shaped by our global corporate strategy, and then implemented in our geographic markets to ensure we complement local cultural and market needs. Simply put, we make sure Accenture’s people have what they need to do their best work and serve our clients well.

JOB SUMMARY:

Mobility team is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries.  Working as part of the Mobility team, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries.

KEY RESPONSIBILITIES

• Process work visas – collecting complete documents for processing invite letter / work permits.
• Respond with complete solution to queries on visas (if needs with help of Analyst, Senior Analysts/Specialists) within SLA.
• Real time update of visa trackers and ServiceNow with each step and weekly update on work permit status to applicants
• Approving the vendor invoices and Validating the documents against the invoice image.
• Interacting with employees to validate Wbse.
• Working on report (Allocation – Pre-Initiation – ServiceNow report)
• Work with Travel/Visa agents to ensure timely submission and collection of applications and passport. 
• Continuously improve systems knowledge, and communications skills
• Perform any projects/activities assigned by the Team Lead / Manager
• Required to move into other teams such as operations when there is a requirement.
• Correspondence – Able to draft mails using proper business communication language, non-aggressive and customer friendly communication
• If part of the Mobility Support team, should be able to respond to queries (Voice and Non-Voice)