Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable Financial Market systems in India. Please read the description clearly, If you are interested, then please apply through the Application Form through this link > Recruitment Process : Round 1: Initial screening will be a Online Discussion via Zoom Round 2: You will have to take an online test, based on Indian Financial Markets. Round 3: Face to Face online interview with the Zoridhi hiring manager via Zoom Meetings. Please fill the Application form to apply, Direct calls would not be entertained. Working culture at Zoridhi: At Zoridhi our team are offered a variety of perks that promotes employees wellbeing such as : Collaborative workspaces Daily Team Lunch Weekly Parties Regular Incentives Monthly Bonus Team Outings Fully Paid trips for top performers Health & Term Insurances, are just to name a few. We are now looking to expand within the Indian Fintech space - by doubling our existing team size. Hundreds of people from the Investment & Trading community will benefit from your work. And hundreds more will be influenced by it. Job Description - Support Executive Handling inbound calls. The representatives will be responsible to answer inbound queries through Call/Chat and respond to the client queries and inquiries, Provide information and handle complaints regarding the organization’s products or services. Additionally, agents are responsible to set appointments and gather survey data. Duties and Responsibilities Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product to customer service problems. Providing customers with the organization’s service and product information. Processing new applications, requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls/chats to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM tool. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken.(VOC) Voice Of Customer Managing administration, communicating and coordinating with internal departments. Other duties as assigned.

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Zoridhi Consultants is aggressively hiring for the job profile of Customer Support Executive at Bengaluru in Bengaluru locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9 AM - 6 PM and will have 5 working days i.e., Monday - Friday. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 29-Jun-2021. For more details, download apna app and find jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!