Responsibilities of candidate include: Customer Service Team Leader leads a customer service team that responds to answer customer phone calls, e-mail, or chat non-technical service requests from customers. · Responds to and resolves escalated issues and/or unique or complex requests from customers. · Being a Customer Service Team Leader monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. · Identifies system and workflow improvements to enhance the team's efficiency. · Directs, administers, and controls the day-to-day operations and activities of facilities · and programs in an assigned area · Provides leadership, support, and guidance to facility management · Ensures compliance with established company and regulatory guidelines and procedures to provide high quality service and outstanding customer care · Participates in the implementation of divisional and company initiatives and strategies · Participates in the development of area strategic plans, goals, and objectives, ensuring alignment with those of the region, division, and company

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TRANZ-COM BUSINESS SOLUTIONS PRIVATE LIMITED is aggressively hiring for the job profile of Customer Support Team Leader at Bengaluru in Singa Sandra locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-May-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!