Infrastructure Technical Support Practitioner
Accenture India Private LimitedBengaluru/Bangalore
Not disclosed
Job Description
ISSRRN000761 - Infra Tech Support Practitioner
THE WORK: Discover the opportunity to build knowledge and support the team while participating in problem solving discussions. This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where continuous learning and contribution are valued. We invite you to join us in this engaging journey and make a meaningful impact. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard critical operations. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. It is advantageous to have prior experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Intermediate proficiency in problem solving. Beginner proficiency in communication skills. Intermediate proficiency in customer service. Beginner proficiency in time management. Intermediate proficiency in attention to detail.Job role
Work locationBengaluru
DepartmentIT & Information Security
Role / CategoryIT Support
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceFreshers only
About company
NameAccenture India Private Limited
Job posted by Accenture India Private Limited
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