Quality Analyst – JD . Salary Upton 28k  Graduate (from any educational field)  Minimum 2 -years of work experience in contact centers (Experience in customer service field in a contact center) and one year Quality experience as QA  Fluent in English & Hindi is necessary (additional regional language will be added advantage – Gujarati, Marathi, Assamese, Oriya, etc)  Customer service oriented & should have prior knowledge of customer care processes and techniques  Keen eye for detail & should have good aptitude for fact finding  Excellent coaching skills and Understanding of quality methods and tools (TNIs, score calculations, parameters ratings, etc.)  Good Feedback skills (written & verbal) with effective articulation of work-on observed  Strong written and verbal communication skills  Should be a good team player & Open to flexibility in shift timing and 6 day working based on business requirements  Must possess great interpersonal skills in order to interact with different teams and stakeholders within the organization  Good in MS Office, Excel, Word and PowerPoint. Good Aptitude skills- reasoning and logical  Basic knowledge about 7 QC tools & basic understanding about problem solving skills (six sigma knowledge will be an added advantage)

More about this Quality Control Manager job

Teleperformance is aggressively hiring for the job profile of Quality Control Manager at Bengaluru in Marathahalli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 22,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9AM to 9PM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 19-Jun-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!