Sales Strategy and Operations Manager

Sales Strategy Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Sales Strategy & Operations Manager, you will be the primary sales strategy partner to our sales leadership. You will own the , Annual planning process, rhythm of the business, translating complex data into a clear narrative that drives growth.
You will lead Go-To-Market (GTM) strategy, territories planning, segmentation ensuring our coverage models are optimised for peak productivity. 
you will be responsible for driving deep dive into data, identify patterns, gaps and work with sales strategy and First Line / Second Line Sales Leaders.

Your Impact:

Work closely with sales managers / leaders as trusted advisors , own weekly, monthly, qtly business rhythm and share business insights, identify gaps, key patterns and work with stakeholders which will help drive data led and objective conversations. 
Collaborate with Sales Leaders, sales strategy business partners and other functions such as finance, employee success, renewals, sales programs etc. to develop a strong business management system. You will contribute to our business growth in a fast paced, collaborative atmosphere, as a valued member of our Ohana.

Responsibilities:

• Own and drive planning process for your segment

• Own and drive Forecast, pipeline, account planning cadence

• Convert data into actionable insights, own analytics and insights, identify what's working well, what needs to be fixed, gaps, blind spots and help address the issues early on.

• Develop strong understanding of existing Business intelligence tools, dashboards and capabilities, enable sales leadership to drive self service for sales leaders to run their business using data insights objectively.

• Proactively engage and partner with with stakeholders across the organization, make it easy and simple for stakeholders by defining and formalising the success metrics and key KPIs, source of truth and where to find required and relevant information.

• Track progress against goals, priorities and initiatives on a regular basis

• Jointly own Business reviews, QBRs, annual planning process.

Required Skills/Experience:

• Minimum 8 years of experience in Data analytics, insights and sales planning process.

• Must have worked in Sales strategy, planning and operations organization preferably in a software company.

• Strong understanding of bookings, pipeline, Subscription / SaaS data and ability to convert large and sophisticated business data into insights.

• Hands on experience in Sales CRM, Tableau and/or other intelligence platforms & tools.

• Strong presentation skills (powerpoint, Google slides)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience Level

Senior Level