Jaipur Global is seeking for individuals who are dedicated, hardworking, analytical and results-oriented. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. The position relies on an analytical mind, detailed investigation and excellent judgment. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Key job responsibilities • Communicate effectively via live video call with our customer base – third party sellers who want to sell on Amazon in its various marketplaces. • Review the seller’s identity details (information & documents) over a live video call • Verify ownership of the documents submitted by sellers • Assess legitimacy of documents by reviewing online copy of documents • Reduce avoidable friction for legitimate sellers and keep updated on Standard Operating Procedures (SOPs) and other policies • Serve as Amazon ambassador and offer live assistance to sellers during identity verification and help them complete the verification process • Provide exceptionally strong customer service skills via live video call • Maintain composure during the live video call as representative of the Amazon brand • Flexibility to be trained for additional business-related skills and/or work types • Flexibility with working hours and work Saturdays or Sundays as part of your normal 5 day shift. • Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. • Consistently achieve/exceed weekly productivity and quality standards. • Participate in ad hoc projects/assignments as necessary. BASIC QUALIFICATIONS • Proficient in Hindi and English (speaking, reading and writing) with an ability to compose grammatically correct, concise and accurate verbal and written responses • Ability to pronounce standard English words and speak with clarity • Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers. • Intermediate skill with Microsoft Office including Outlook, Word and Excel • Team player – capable of learning and sharing knowledge in global team environment. • Ability to effectively manage time, and individually prioritize multiple tasks of competing priority. PREFERRED QUALIFICATIONS • Previous work experience in a customer service / retail environment supporting Hindi and English-speaking customers. • Knowledge of or experience in a fraud/risk management environment preferred but not essential. • Experience in insurance, finance, data analysis, research, translation or training with English as the language is a distinct advantage. • Excellent problem-solving skills. • Self-disciplined, diligent, proactive and detail oriented. • Strong organizational skills. • Passionate commitment to Amazon's emergence as the world's most customer-centric company. • Positive, results oriented attitude.

More about this Seller Onboarding Associate job

Jaipur Global Services is aggressively hiring for the job profile of Seller Onboarding Associate at Bengaluru in Rajanukunte locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 31,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 14-Jan-2023. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!